We are currently seeking Part-Time Store Associate for our Bathurst store location. The average number of hours per week is 20+ hours. Must be available to work weekends.
Key Responsibilities:
Proactively make each client’s visit a delightful and memorable customer service experience
Participate in upsell and spiff programs by actively suggestive selling to clients to achieve store and individual sales goals
Exhibit and maintain professionalism during client interactions and comply with MBS dress code policy by maintaining a consistently neat and professional appearance.
Proactively self-educate on product knowledge of brands and categories, features and benefits through PK books, websites and use of store samples and testers.
Participate in training sessions to obtain product knowledge, manufacturer information, selling skills, customer service experience skills.
Understand and utilize computer system to efficiently process client orders, access client history and access product information
Understand and utilize MBS intranet website to create signage, access product flyers and access internal forms
Follow merchandising standards and maintain assigned sections and signage
Deliver excellence in customer service experience, including good judgement in decision making and problem solving skills
Assist in selling tickets for MBS educational events, Carnival of Beauty Show and ABA show
Understand and follow all company and store specific policies and procedures
Respect and maintain confidentiality of all MBS business and client information.
Requirements and Preferences:
2-3 years’ experience as retail sales associate with special responsibilities
Strong product and policy knowledge, strong customer service skills demonstrated
Bilingual Preferred
Other:
Hair, Esthetic or other industry license
Strong computer skills
Strong organizational skills
Flexible in scheduling
Shaping Success Together:
The ability of Maritime Beauty Supply to remain competitive and successful in today’s world is directly attributable to our employees. These beliefs, our commitment to open lines of communication and our policies and practices, ensure that we all operate in a positive employee relations environment that is supportive of our employees. We value our employees and strive to offer an environment of challenge, continued growth and learning opportunities.
Medical benefits (Health, Dental and Life Insurances)
RSP Matching Contribution Plan
Service Recognition Program
Enhanced Vacation plan and personal days
Corporate Charitable Donation Program
Employee Fitness Program
Personal, Professional and Career Development Program
Maternity Leave Top-Up
While we thank all candidates for their interest, only those candidates being considered will be contacted. No telephone calls please.
Maritime Beauty Supply is an equal opportunity employer.
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