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Admin & Office Assistant
Mann International Travel & Tours & Insurance & Mortgage Group Ltd is Looking For call centre agent – customer service at Edmonton, AB Full Time
Education: Secondary (high) school graduation certificate
Experience: Will train
or equivalent experience
Tasks
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Perform general office duties
Receive credit and employment applications
Receive payments
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Repetitive tasks
Tight deadlines
Work under pressure
Work Term: Permanent
Work Language: English
Hours: 32 to 40 hours per week
Experience: Will train
or equivalent experience
Tasks
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Perform general office duties
Receive credit and employment applications
Receive payments
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Repetitive tasks
Tight deadlines
Work under pressure
Work Term: Permanent
Work Language: English
Hours: 32 to 40 hours per week