Manitoba Liquor and Lotteries is Looking for President & CEO Full Time

ABOUT THE POSITION OF PRESIDENT AND CHIEF EXECUTIVE OFFICER

The President and Chief Executive Officer will provide strategic leadership of the Manitoba Liquor and Lotteries Corporation by working closely with the governing Board of Directors and executive management team to ensure Manitobans receive high-quality, safe and cost-effective liquor and cannabis products and gaming and entertainment experiences. The next President and CEO delivers value to Manitobans while ensuring a profitable, sustainable corporation in the long term that generates income through sales, operational efficiencies and expenditure containment. They will continue to maintain a high-performance organization with dedicated, skilled, engaged and customer-focused team members, efficient service delivery and administrative processes and risk practices that allow for income growth to support provincial priorities.

Candidates inspired by the opportunities and challenges of leading a well-established progressive organization in a fast-paced rapidly evolving industry and, who have the leadership ability to anticipate and plan for change and create an environment conducive to service excellence, flexibility and results achievement will want to explore this rare opportunity.

LEADERSHIP ACCOUNTABILITIES

Accountability 1: Strategic, Business and Operational Planning

• Develop and implement processes and practices to identify the needs and expectations of Manitobans, key stakeholders and target customers in relation to the gaming experience and the sales and distribution of liquor and the distribution of cannabis
• Develop and implement processes and practices to evaluate MBLL’s ability to meet needs and address future conditions or issues
• Ensure the emerging trends in the liquor, cannabis and gaming industries, and their implications for MBLL, are well understood and new opportunities are pro-actively and thoroughly evaluated and brought to the Board for consideration
• Provide leadership in formulating the vision, direction, goals and objectives of the organization and ensure they are aligned with the strategic goals of the Board of Directors and the Government of Manitoba including optimized net income, cost savings, process improvements and social responsibility considerations
• Create strategies to position the organization 7 to 10 years in the future by anticipating and acting on trends
• Translate the strategic plan into operational and business plans and communicate operational objectives to all employees and appropriate stakeholders
• Ensure the development of comprehensive business plans with clear identification of cost and revenue drivers and strategies to control expenses while driving revenue as well as evidence-based analysis of future scenarios

Accountability 2: Transformational, Financial, Operational and Performance Leadership

• Lead the continued implementation of transformation initiatives ensuring the Corporation can achieve strategic directions of the Board and the Government of Manitoba
• Establish a business and service delivery model for the Corporation that achieves financial objectives and customer service goals
• Embed accountability, efficiency and continuous improvement in the processes and practices throughout the organization
• Ensure that the organization functions as a socially responsible corporate citizen by making a positive contribution to the communities in which it serves, and by leading through personal example
• Champion Corporate Responsibilities (CR) by leading corporate CR initiatives and ensuring corporate responsibilities (consumer, environmental and community) and corporate reputation risks and opportunities are considered in business decisions and integrated into products, plans and corporate culture
• Establish processes and procedures to collect and analyze relevant data and information to inform decision-making regarding policy, product selection and quality control
• Develop and embed in daily operations, risk management practices that support innovation while mitigating risk
• Assume overall accountability for short and long-term capital and operating budgets and present them annually to the Board of Directors and Treasury Board
• Monitor the performance of the organization to ensure adherence to Board direction, established budgets and performance standards in the consistent delivery of high-quality products and services to MBLL customers
• Ensure regular reviews of performance against the goals of the organization are completed and provide clear monthly, quarterly, annual and ad hoc reports to the Board and the Government of Manitoba
• Ensure appropriate controls and measures are in place to protect the assets of the organization

Accountability 3: Board of Directors Support

• Advise and assist the Board of Directors in the development of policies, strategic goals and objectives, programs, services and new initiatives in response to identified needs as well as provide current information about a changing environmental landscape
• Ensure formal written documentation including reports, background information and briefing materials are prepared and presented to the Board of Directors and the Government of Manitoba as required to support decisions and the development of policy and direction as well as to ensure the Board is appropriately informed of progress
• Provide the Board with assurances that risks are being identified, assessed and are being appropriately managed
• Implement the by-laws, policies and strategy set by the Board
• As the official link between the Board and the employees of the organization, ensure effective formal communication and the appropriate sharing of information between the Board and the organization’s employees

Accountability 4: Organizational and People Leadership

• Ensure the development, implementation and maintenance of an effective organizational structure
• Build and sustain a cohesive, collaborative and highly visible executive management team who are committed to the best interests of the MBLL organization and who consistently explore opportunities to enhance services
• Develop and sustain a high-performance culture and environment where multiple perspectives are sought out, appropriate risks are encouraged and all employees are committed to excellence in product and service delivery and the customer experience – Live the organization’s 5C values, promote safety and wellness and lead the Diversity, Equity and Inclusion for the organization
• Establish strong human resource practices that ensure highly qualified staff are recruited and retained, performance expectations are clearly defined, workforce development and succession management are effectively implemented, the compensation and reward structures appropriately compensate individuals for their contribution and desired behaviours are incented and health and safety practices are a priority
• Recommend action for Board approval concerning the appointments, transfer and compensation of the officers of the organization
• Recommend ratification of negotiated collective agreements between MBLL and any bargaining unit to the Board

Accountability 5: Public Relations and Stakeholder Relationship Management

• Establish multi-faceted communication strategies and channels to ensure internal and external stakeholders, including Manitobans, are aware of the services provided by the Corporation, how to access these products and services and the Corporation’s progress towards goals
• Develop and sustain effective working relationships with provincial government ministries, service delivery partners, Indigenous partners and peoples, industry associations, other levels of government and community groups
• Lead efforts to continue financial coordination between MBLL and the provincial Treasury Board
• Represent Manitoba Liquor and Lotteries at official and/or community functions

ABOUT THE EDUCATION, EXPERIENCE AND COMPETENCY REQUIREMENTS

The Board of Directors and Manitobans rely on the knowledge, skills and experience of the President and Chief Executive Officer to ensure the Corporation’s success. The ideal candidate will have a unique background and be able to demonstrate several leadership and technical competencies.

The next President and Chief Executive Officer must have experience driving enterprise-wide transformation, integrating policy, systems, processes, people and culture. A strategic thinker and proven change leader with an extensive background and demonstrated track record creating and enhancing profitability through financial and operational excellence and a focus on income is what MBLL is seeking. The successful candidate will effectively navigate through complex issues, balancing the goals and expectations of its customers, the Board of Directors, the Government of Manitoba, and industry partners and will deliver value to Manitobans. The next Chief Executive Officer must bring a strong understanding of Indigenous history and communities as well as the Truth and Reconciliation calls to action and a proven ability to build trust-based relationships with Indigenous leaders.

The ideal candidate will bring significant executive-level experience in large, multi-business line, and unionized organizations, complemented by an advanced degree that grounds this experience in proven theory and leading practice. An in-depth understanding of marketing and retail sales is an asset. Candidates with extensive experience implementing innovative, cost-effective approaches to product and service sales while streamlining and enhancing efficiencies in systems and processes, are a must.

The next President and Chief Executive Officer will bring authenticity, humility, curiosity, creativity and energy to this role. The ideal candidate will have specific experience developing and sustaining respectful and mutually beneficial relationships with its major shareholder, board of directors/ministries and key partners in the delivery and sales of its products and services.

If you are a visionary leader, have excellent oral, written and presentation skills, demonstrate decisiveness, critical thinking, excellent judgment, and business and financial acumen and have earned a reputation as someone who drives results, you will want to explore this exciting opportunity.

Competency Requirements

For the full competency requirements see https://www.mnp.ca/en/services/consulting/executive-recruiting/career-opportunities/president-and-chief-executive-officer-manitoba-liquor-lotteries

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 2023-02-26