Mandarin Oriental Hotel Group Hiring for Receptionist at Alberta Beach, AB Full Time

Major Accountabilities/Responsibilities

• Meet and greet all students, Instructors, and clients, making them feel welcome in a warm and sincere manner, directing them to the appropriate area of the College
• Answer and redirect telephone calls to the appropriate individuals,
• Direct incoming mail and faxes to the appropriate person
• Acts as a liaison between students and those employees who work with them
• General administrative duties to assist the Student Success Centre including photocopying, data entry, filing, etc.
• Schedule and change client bookings for the clinic as required; liaise with the Clinic Coordinator to ensure that any special or unusual client requests are known
• Assist with setting up and tearing down events or workshops
• Other duties as assigned are deemed necessary to support colleagues in their roles or support the College in achieving its goals and objectives

Knowledge & Experience

• Knowledge of computers and relevant software applications (i.e. MS Word, Excel, Outlook, Gmail, PowerPoint Publisher)
• Knowledge of customer service principles and practices
• Keyboard/typing skills
• Ability to work a multi-line phone system
• Strong verbal and written communication skills
• Display a professional appearance and demeanour at all times
• Organized with strong attention to detail
• Reliable and dependable
• Patient and attentive to all individuals in a fast-paced environment

Job Type: Full-time

Schedule:

• 8 hour shift

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)