Malace HR Hiring for Director of Operations (Facilities) at Blacklick, OH, US Full Time

Job Description

Job Description

MalaceHR is seeking a Director of Operations for facilities company to oversee Ohio area. This is a direct-hire position.

Job Summary :

Responsible for the operational and financial success of the Maintenance branches, with specific focus on profitability, efficiency, productivity, employee retention and customer satisfaction.

A member of upper management, the Director of Operations ensures that a company’s everyday activities run smoothly and set parameters to judge how efficiently and effectively the organization is operating.

As a senior leader, the Director of Operations is accountable for being a role model for company’s core values : people first, safety, teamwork, client focus and accountability.

Essential Duties and Responsibilities

• Participate in the planning and budgeting process and manage the budget for the region in conjunction with the Vice President of the Region
• Control overhead expenses within the region
• Implement cost reduction and profit enhancing strategies
• Ensure service delivery is consistent with quality objectives and contractual requirements.
• Lead on-going efforts for process improvement to enhance productivity and increase efficiencies while sustaining a high level of quality
• Maintain customer relations, both current and prospective
• Support business development activities within the region including new account acquisition and customer retention initiatives
• Leverage existing relationships for new business opportunities
• Develop management team for continued professional growth
• Responsible for ensuring the region follows and adheres to established company policies
• Ensure all hiring, promotions and termination policies are followed
• Ensure job inspections are properly made and deficiencies are corrected
• Ensure timekeeping is completed daily and payroll is submitted on a timely basis
• Ensure purchasing of supplies, equipment and inventory management of the supplies meets contractual requirements
• Maintain in constant contact with the Vice President of the region
• Ensure company Safety Policies are adhered to and support EH&S Management to build a strong safety culture in the region.

Knowledge and Skill Requirements

• Industry experience preferred, especially experienced in structuring operations, from market to building
• Financial and business acumen, experienced in effectively managing a P&L
• Organizational savvy
• Strong leadership and people management skill, success at building teams and developing talent
• Skilled at leveraging root cause analysis (RCA) and project management tools and processes
• Demonstrated success in driving continuous improvement efforts and data-driven decision making
• Technical knowledge of chemicals and equipment
• Minimum of a Bachelor’s’ degree
• Minimum of (10+) years’ experience in managing a janitorial operation
• Excellent written and verbal communication skills
• Capability to build trust, value others, communicate effectively, collaborate with others, and solve problems creatively
• Ability to proactively establish and maintain effective working relations with employees and other departments
• Technical knowledge of all aspects of janitorial service delivery

Job Posted by ApplicantPro