MaintainX Hiring for IT Technician at Montréal, QC Full Time

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are building the GitHub for real world workflows such as maintenance, safety and operations and improving operational efficiency for 2,000+ businesses including Univar, Quikrete, ABInBev, Duracell, Marriott and McDonald’s.
We’ve raised $54 million in venture capital following a recent Series B funding round led by Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as the founders of UiPath and Thumbtack.

We are looking for an IT Technician with a passion for helping others and who wants to grow alongside MaintainX.

Responsibilities:

• Offering technical support and information to users
• Installing and configuring hardware and software components
• Troubleshooting hardware and software issues
• Repairing or replacing damaged hardware
• Maintaining hardware and software inventory
• Installing and upgrading security systems to ensure network security
• Maintaining relationships with different employees and departments

Requirements:

• Good knowledge of computers and their components
• Basic knowledge of networking (TCP/IP, DNS, HTTPS, 802.1x)
• Experience in customer service
• Ability to prioritize tasks when under pressure
• Aptitude for troubleshooting and problem solving
• Familiar with Windows and macOS
• A DEC in computer science technology or equivalent
• Excellent written and verbal communication skills in both French and English

Extra consideration for candidates with the following:

• Familiar with Linux operating systems
• Experience with Google Workspace
• Experience with Mobile Device Management solutions

About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• On-site gym
• Paid time off
• Vision care
• Work from home

Schedule:

• 8 hour shift

Application question(s):

• Are you living in Montreal?

Experience:

• Mobile Device Management: 1 year (preferred)
• Linux: 1 year (preferred)
• Google Workspace: 1 year (preferred)