Magniflex USA Ltd, Inc Hiring for Office Assistant Customer Service at Miami, FL Full Time

Job description

APPLICANTS FROM OUTSIDE THE U.S.A. WILL BE AUTOMATICALLY REJECTED.

This position is open exclusively to candidates legally authorized to work in the US with no Visa sponsorship.

Magniflex USA is looking for an enthusiastic, positive, and hardworking individual who is ready to support the company customer care functions and help its transition to a customer-centric organization.

The ideal candidate is a highly organized self-starter who is capable of maintaining a constant standard of excellence when dealing with both private and business customers. You will need to display independence, a sincere commitment to helping customers and co-workers, and ability to solve time sensitive problems while respecting the company protocols.

What you will be doing:

• Handle customer inquiries and complaints
• Provide information about products and services
• Troubleshoot and resolve product issues and concerns
• Process orders and enter data into QuickBooks
• Update stock s
• Handle returns and exchanges
• Help with basic website and eCommerce duties
• Help monitor company inventory in QuickBooks and detect discrepancies
• Develop and maintain a knowledge base of the evolving products and services
• Support the back-office A/R function
• Support the marketing office with promos and mailers

Our requirements:

• Minimum 3 years of experience in customer service, sales or other related fields (eCommerce a plus)
• Minimum 2 years of experience with QuickBooks
• Be a team player but able to work independently with minimal supervision
• Outstanding verbal and written communication skills
• Positive and professional demeanor (be happy to help, both customers and co-workers)
• Ability to prioritize and multitask
• Native English speaker

What we offer:

• Strong base salary
• Quarterly performance bonuses
• Paid vacation, sick days, and personal days (increasing with time)
• Paid company health insurance
• Retirement plan (after 2 years of employment)

To apply for this job please email your cover letter and resume to [email protected].

About the company:

Magniflex is the largest Italian mattress manufacturer with close to 60 years of history and a worldwide presence in 100 countries worldwide. We pride ourselves of offering high quality memory foam mattresses and sleep products that are free of any harmful substances and at the forefront of research and innovation for sleep technologies and packaging.

Company Description

Magniflex is the largest Italian mattress manufacturer with close to 60 years of history and a worldwide presence in 100 countries worldwide. We pride ourselves of offering high quality memory foam mattresses and sleep products that are free of any harmful substances and at the forefront of research and innovation for sleep technologies and packaging.

Magniflex is the largest Italian mattress manufacturer with close to 60 years of history and a worldwide presence in 100 countries worldwide. We pride ourselves of offering high quality memory foam mattresses and sleep products that are free of any harmful substances and at the forefront of research and innovation for sleep technologies and packaging.