MAD Elevator Hiring for Jr. Inside Sales Representative at Mississauga, ON Full Time

MAD Elevator is a technically progressive elevator interior and fixtures company that has been ranked among Canada’s top 500 fastest growing companies for the past 8 years and best employers for recent graduates. As we continue to grow, we’re looking for talented and technically-minded individuals to join our team and grow with us.

Want to know what it’s like to work at MAD? Visit us on Facebook (facebook.com/MADElevatorInc)

We are looking for motivated Sales Representatives who meet the following criteria.

Primary Function:

Provide customer support by assisting with order configuration, project estimation, and providing advice and solutions to issues using general industry knowledge, while developing and maintaining productive relationships with customers.

The ideal candidate will possess excellent customer service and communication skills, natural ability to build relationships, self motivator, organized, and can work under pressure.

Qualifications and Educational Requirements:

• College diploma, university degree or equivalent experience
• Minimum of 3 years of experience in a customer service role
• Strong computer skills and Microsoft Office Suite proficiency
• Applicable technical aptitude preferred
• Experience working in a manufacturing environment, aptitude for understanding processes is an asset
• Ability to understand technical drawings and requirements an asset
• Very detailed-oriented
• Exceptional time-management and organizational skills
• Ability to resolve discrepancies by collecting and analyzing information
• Ability to work independently and together as a team
• Solid communication skills – written and verbal
• Analytical, problem-solving and math skills
• Able to multi-task, prioritize and meet strict deadlines

Responsibilities, Skills, and Competencies:

• Review project specifications to create proposals and quotations for projects.
• Provide advice and solutions to customers using company products.
• Receive inbound phone calls to provide customer service, information, and quotations.
• Enter orders into an ERP system.
• Develop strong and productive relationships with customers.
• Demonstrate exceptional customer service skills.
• Highly organized with a positive attitude.
• Desire and ability to learn.
• Strong written and verbal communication skills, tact and judgement.
• Ability to work with minimal supervision.
• Ensure adherence to 5S and Health and Safety in the workplace
• Able to lift up to 15lbs; may work in hot areas 5%, noise 0%
• Ensure adherence to Health and Safety as well as active participation in 5S activities in work area
• Other duties as assigned

This position works from our Mississauga, ON location.

MAD offers a competitive base salary, bonus eligibility, group benefits and RRSPs. Salary will commensurate with experience.

If you feel you are a strong fit for the role, apply with your resume.

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process.

If you require an accommodation in applying for a posting, please contact Human Resources.

Want to learn a little bit more about us? Keep reading! Or visit our website:

MAD is a joint venture between DMG – an Italian elevator fixture leader in Europe – and Mainline Elevator – a Canadian custom cab interior manufacturer. The companies initially came together in 2005 as MAD Fixtures to advance fixture modernization in North America. The partnership grew in 2016 forming MAD Elevator Inc. – the only one-stop shopping elevator interior package solution in North America. Headquartered in Mississauga Canada, our 80,000 sq. foot facility focuses on the efficient production of innovative fixtures and high quality elevator car interiors.

madelevator.com

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Application question(s):

• Do you have a College Diploma, University Degree, or equivalent experience?

Education:

• Secondary School (preferred)

Experience:

• Customer Service: 3 years (preferred)