Macmillan Cancer Support Hiring for E-Learning Content Officer Full Time

Permanent
Full Time, flexible (34.5 hours per week)

Home Based (UK wide)
£27,500 to £31,500 per annum

Do you have the technical skills and experience to manage the delivery of innovative digital content using multiple platforms and formats? Do you pride yourself on having an excellent eye for detail? Are you highly IT (Information Technology) literate and creative? If this sounds intriguing, we have a great role for you!

We are striving to do everything we can to ensure that our workforce is representative of the people we support, and those who support us. We advocate for being an inclusive organisation, where everyone can feel that they belong and where there are no barriers to success.

We want every individual to feel empowered to bring their best to work, and that’s why we offer flexibility in our working hours and benefits so we can support you in your life and your career, and we welcome a conversation about how these options can best support you.

We offer a range of flexible working patterns, such as compressed hours, e.g. 34.5 hours in 4 days instead of 5, flexibility to work earlier or later around our core working hours of 10am-4pm and more options.

About the role
You will be responsible for the effective management of information resources, learning systems and course content for the health and social care workforce, supporting customers whose priorities are leading on the design, development, and delivery of learning interventions across Macmillan.

Your responsibilities will range from managing and quality assuring digital content for our learning management systems; enabling system access and resolving issues for all users across our external facing learning platforms and related systems, creating assets such as posters, articles, and banners for our digital systems; troubleshooting and resolving errors with a range of customers and always looking at ways to contribute to our ongoing drive for continuous improvement.

About you
You will have experience of managing e-learning platforms and related software (for example – Adobe Creative suite, Camtasia, Articulate, Evolve, CRM (Customer Relationship Management) systems) and will be able to provide user support to internal and external customers and colleagues.

An excellent verbal and written communicator, you will be highly organised and have a keen eye for detail alongside a love of problem solving. You will have excellent IT skills and proficiency with MS Office packages, and at least a basic understanding of HTML and CSS.

As a proactive team player, who is happy working in a learning environment, you will be confident in identifying non-inclusive content with confidence and be able to use your relationship building and managing skills to challenge and find solutions in a positive way.

About Macmillan

We help millions of people with cancer across the UK live life as fully as they can through physical, emotional, and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity, and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

So we can support you to be your best during the application or interview process, please contact Macmillan People Services Team on [email protected] for advice and recruitment adjustments.

Recruitment Process

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

The application deadline is 23:59 on Sunday 12th February 2023

Virtual interviews will be held between Monday 20th and Friday 24th February.

Please note, internally, this role is known as Professional Development Officer.
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Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, including any adjustments to our recruitment processes, please contact the Macmillan People Services Team at [email protected].