Mackie Transportation is Looking for Dispatch Supervisor Full Time

This position is responsible for the supervision and co-ordination of day-to-day operations of driver dispatch, scheduling, routing, planning and to ensure that all activities are accurately recorded in the company’s & customer’s transportation management system.

Responsibilities:

• Ensuring that all work is accurately entered and managed in the system in a timely manner, from; order entry, to planning, to activating, progressing and closing trips
• Plan and schedule drivers efficiently, resulting in the reduction/elimination of non-revenue hours, empty miles and an increase in driver productivity respecting Hours of Service regulations
• Manage and direct all incoming inquiries through the dispatch telephone lines to ensure a clear, efficient flow of information to the appropriate people
• Be the front line contact for drivers regarding scheduling and work availability
• Coordinate with maintenance and Operations to ensure that the required equipment is available
• Assign equipment to upcoming runs to ensure all of our customer’s needs will be met
• Communicate with drivers to ensure that appointment pick up and delivery times are met
• Monitor special driver requirements for each site to ensure they are being adhered to
• Report all driver absences and tardiness to the Manager
• Ensure proper placement of trailer pool to support customers’ daily requirements while maintaining costs
• Complete customer reporting and tracking spreadsheets as required
• Assist in the planning and dispatching of drivers as required
• To perform other duties as assigned by the reporting manager

Core Competencies and Qualifications:

• Excellent verbal and written communication skills
• Ability to handle multiple projects and tasks
• 3-5 years of prior dispatch experience is preferred
• 1-2 years of planning and scheduling experience is preferred
• Previous experience and/or a familiarity with trucking is preferred
• Must be able to work in a fast paced environment and possess excellent problem solving skills
• Proficient in Windows Outlook, Microsoft excel, and a transportation management system
• Must be willing to work a flexible schedule and overtime if the demand arises along with provide coverage on needed shifts
• Experience in a 24 x 7 operation, preferably in the transportation industry
• Trained in Hours of Service an asset
• Pay based on experience and qualifications.

Committed to employment equity, Mackie Transportation Inc. encourages applications from Aboriginal people, members of visible minority groups, women and anyone who feel qualified to apply.

Job Types: Full-time, Permanent

Salary: $52,500.00-$57,000.00 per year

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• On-site parking
• RRSP match
• Vision care
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Oshawa, ON L1J 1N9: reliably commute or plan to relocate before starting work (required)

Experience:

• dispatching: 1 year (preferred)

Shift availability:

• Day Shift (required)
• Night Shift (preferred)
• Overnight Shift (preferred)

Work Location: One location