Mac Made Easy Hiring for Apple Technical Support/Customer Service Full Time

Are you the Apple Tech Support for your family and friends? If so come join our team in Lihue. Hourly play $17-$20.00 an hour + an opportunity to get a commission and bonus monthly.

Mac Made Easy has been in business for 30 years and have 4 locations in Hawaii. We sell and service all Apple products just like the Apple store

Description & Responsibilities

‣On-Floor Sales

– Greet customers, demonstrate products, guide customers for product selection, close sales and complete payment transactions, obtain customer contact information and generate leads for future business. Approachable and willing to explain technology to a variety of customer types and their unique needs.

‣Product & Inventory Management – Keep retail area clean and in perfect presentable format all times. Stock product walls and tables. Unpack new product received, enter inventory POS system, print and affix price labels.

‣Excellent organizational skills — being able to juggle many of tasks, activities and objectives simultaneously and complete them successfully. Keep information organized and accurate.

‣ Excellent communication skills — In-person, by e-mail and phone. Must be effective, efficient, compelling, friendly, professional and complete. Be able to relate to a customer’s needs, and present a solution that will best benefit their need in terms they can understand.

‣Technical skills — Very comfortable with using technology to perform duties.

‣Aptitude — Keen eye for details, quality and aesthetics. Must be able to spot and correct errors and in-consistencies. Must offer ideas and suggestions to constantly grow self, team members and company.

‣Attitude — Be friendly and highly customer service oriented. Be a team player and work with customers, vendors and staff to deliver the best experiences for customers. Be self-motivated and a self-starter. Be passionate about Apple products and third party products related to the technology industry.

We offer, medical/dental/401K/Profit Sharing

Job Types: Full-time, Part-time

Pay: $17.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Application Question(s):

• You live on Kauai?

Experience:

• Customer support: 2 years (Required)
• Apple Technical: 2 years (Required)

Work Location: One location