M & T Glass Hiring for Customer Service Manager at Ottawa, ON Full Time

Job description

M&T Glass has been proudly serving the residents, businesses and institutions of Ottawa and Eastern Ontario since 1964.

Our staff members are a diverse group with the skills and mindset to get the job done and meet and exceed expectations.

As Customer Service Manager, your primary role is to manage the day to day communications within the company and to / from customers.

Knowledge / Education requirements

• Minimum high school grad / post-secondary education preferred
• Excellent command of Windows Office products Excel, Word and Outlook
• Technical knowledge of hardware products would be a strong asset
• Previous work experience in the glass industry is a Must.

Skills:

• Works well within a team and able to perform under pressure
• Has a firm but fair approach
• Can manage glass technicians
• Has a customer-service focus
• MUST have a valid driver’s licence

Reporting:

• Report directly to the General Manager

Job Type: Full-time

Job Type: Full-time

Job Type: Full-time

Salary: $55,000.00-$75,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)