Main Job Tasks and Responsibilities (includes, but is not limited to):
Work with customers daily via email, live chat or other channels
Handle retail customer service inquiries mainly for English-speaking markets.
Response to minimum 100 E-mails/Live Chat equivalent per day.
Promote our products to customers
The Successful Applicant
Fluency in verbal and written English; additional language is an advantage
Excellent time management and documentation skills
Customer Service Experience Preferred
Availability for 30 – 40 hours a week with flexible shifts
High-speed stable internet connection
Required.
GOOD KNOWLEDGE OF COMPUTER MUST HAVE LAPTOP OR SYSTEM MUST HAVE BASIC TYPING SPEED MUST HAVE TYPING ACCURACY NO WORK PRESSURE & NO TIME BOUNDATION
Education: No degree, certificate or diploma Experience: Experience an asset Tasks Access and process information Address customers’ complaints or concerns...
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