Lucy Group Hiring for Lucy Group – HR Advisor at Oxford Full Time

Business Area: Human Resources

Location: Oxford

Job Purpose

We have an exciting opportunity for a driven, proactive HR Advisor to join the HR Central team. The HRA will build strong relationships at all levels, working as a trusted partner with stakeholders across our UK businesses to provide a professional and effective HR service.

This is an exciting time in the team as we continue to grow and develop our HR provision. The role holder will also be involved in supporting the development and delivery of a range of HR initiatives and projects and will provide a comprehensive, effective and professional HR advisory and support service to stakeholders within Lucy businesses through best practice and ensuring compliance with all Company policies and processes and employment legislation. This role will act as a mentor to the HR administrator’s development and coach them in more complex aspects of administration and lower ER activity.

Job Dimensions

Reporting into the HR Manager, this role will work as part of the HR Central Service team, providing support and advice to all Lucy businesses based in the UK, with occasional EMEA support.

This role will work closely with the HR Administrators, HR Manager and HR Business Partner to support the implementation and delivery of HR processes, initiatives and projects in line with Company strategy.

The role holder will proactively build strong relationships at all levels across the business, which will include regular travel to our Lucy Electric site in Thame and occasional travel to other sites in England.

Key Accountabilities

These will include:
Provide an HR Advisory and Support Service to coach and develop managers through the full employee life cycle including employee relations issues such as disciplinary, grievance and redundancy processes.

Ensuring compliance with Company policies and procedures and fairness and consistency in the treatment of all employee matters.

Advise on, support, influence and coach Managers with sickness and absence, capability and performance and operational issues and ensure all documentation meets legal requirements.

Make use of relevant data and feedback to proactively identify and implement initiatives to support manager’s capabilities in line managing staff.

Responsible for dealing with all Parenthood processes including but not limited to maternity, paternity, return to work and flexible working requests.

Manage pension tasks such as the re-enrolment process.

Review and update HR policies and procedures and templates to ensure they comply with ISO and are in line with legislative changes.

Manage the ISO document control processes.

Support managers with wider HR activities including but not limited to the use of Peakon employment surveys and follow up, the Performance Excellence processes and promotional activity.

Provide support to managers on the recruitment process including Authorisation to Recruit, job descriptions, skills profiles and interview support when required.

Actively support and contribute to HR projects, initiatives and implementations and ongoing HR change programs.

Actively involved in the wellbeing activity, leading on events / challenges and communications.

Maintain Employee benefits and support with benefit reviews and communications.

Maintain and comply with the Right to Work obligations for their allocated business areas.

Oversee and support payroll activities across the group.

Oversee the administration of the annual salary review and bonus scheme with support from the HR Administrator.

Manage the regular internal audits with support from the HR Administrator.

Responsible for maintaining and updating the HR System, Oracle and produce reports when needed.

Maintain relevant HR Trackers.

Manage the contractors for the relevant business areas.

Support with delivering learning sessions to managers on HR processes.

Arrange communications for HR Central activity with advice from the HR Comms team.

Mentor the HR Administrator and Apprentice and support with their development.

Supporting with the annual HR tasks.

Undertake any other duties and responsibilities as required in order to maintain and/or improve the efficiency, quality and service to fulfil business objectives.

Qualifications, Experience & Skills

Minimum Qualifications, Knowledge and Experience

Previous experience in a similar HR generalist role

Strong working knowledge of UK employment law and HR best practice and experienced in its application to employee relations case work (absence, disciplinary, grievance, flexible working, etc)

A commercial, risk aware and driven mindset

CIPD qualification Level 3, working towards level 5

The ability to work under pressure

Proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint

Knowledge of payroll processes and benefits

Presentation and/or training skills would be desirable

Excellent written and verbal communication skills

Behavioural Competencies

Ability to build relationships at all levels across the business

Ability to coach and mentor others

Strong attention to detail

The ability to work independently as well as a collaborative team player (prepared and able) to offer support across the team

Resilient and can work at pace on different priorities to meet deadlines

Proactive, positive and can-do approach to resolving issues

Flexible approach to delivering excellent service

Ability to adapt to and positively support others through change

Ability to influence to achieve results

Willingness to learn and develop

Curiosity to understand business and employee matters

Demonstrates sound judgement, with the ability to identify what is important

Ability to travel to other sites