Lowe Martin Company Inc Hiring for Production Specialist at Ottawa, ON Full Time

POSITION SUMMARY:
The Production Specialist is an expert with skills and knowledge in Project Management and/or Technical knowledge in the areas of Production Services and Manufacturing. Their primary responsibility is to support and project manage jobs through Production Services and Manufacturing, contributing to job dockets and ticket details. The Production Specialist manages communications of delivery issues, additional costs or other issues as necessary. Responsibilities also include:

Define project scope, goals and deliverables that support business goals in collaboration with clients, senior management and stakeholders.

Ensure complete and accurate information for finalized job ticket/docket

Manage product change requests throughout life cycle of product

Coordinate designated outsourced products

Monitor proof deliveries and approvals

Maintain critical dates

Ensure jobs are delivered to the customer on time/as per schedule

Communicate with client and or Sales Executive

Review products to find additional manufacturing efficiencies and cost savings

Adherence to all Lowe-Martin procedures and policies, including Health and Safety, ISO and FSC

EDUCATION:
Completion of High School diploma or equivalent

Post-secondary education or college/university in the graphic arts/print media

EXPERIENCE / KNOWLEDGE:
Minimum of three (3) years experience working in a fast-paced print environment

Knowledge of principles for providing awesome customer service including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Thorough print knowledge is essential: Sheetfed, Digital printing, Direct mail, Variable printing, Warehousing and Bindery/finishing

SKILLS:
Excellent communication skills, both oral and written

Dedication to client requirements and service excellence are priorities in this role

Strong math skills

Highly organized, detail oriented and quality consciousness are essential

Creative and innovative solution orientated and willing to think outside of the box

Accuracy tracking work in progress and follow-up on order status with various internal departments

Accuracy and effectiveness translating client order specifications to internal docket instructions

Ability to adjust changing priorities and maintain critical priorities

Able to work with minimal supervision; self-motivated and resourceful

Bilingualism (English/French, verbal and written) is a definite asset

Positive attitude and energy focused on Awesome Customer Service

Strong technical proficiency with computers

Effective deadline management and project management skills

APPLICATIONS:
Applicants who meet the requirements outlined in the statement of qualifications must submit their resume and a letter outlining their qualifications in relation to the advertised position to: Human Resources

DEADLINE FOR SUBMISSION: May 13, 2022

Lowe-Martin is proud to be an equal opportunity employer. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. Let us know how we can accommodate you to participate in the recruitment process.

8:00 a.m. to 4:30 p.m.

40 hours