Lotte New York Palace Hiring for Assistant Front Office Manager at New York, NY Full Time

Lotte New York Palace is a luxury hotel located in the heart of Manhattan. With over 900 rooms and suites, including exclusive Towers accommodations, the hotel offers upscale amenities, expansive splendor, and spectacular views. Our central New York location provides easy access to global headquarters and the entire Midtown business district. Lotte New York Palace also features over 30,000 square feet of unique meeting and event space, making it the perfect destination for corporate meetings, social occasions, weddings, and other events.

Role Description

This is a full-time on-site role as an Assistant Front Office Manager at Lotte New York Palace in New York, NY. The Assistant Front Office Manager will be responsible for overseeing the day-to-day operations of the front office, ensuring customer satisfaction, and providing excellent customer service. They will also be responsible for communicating with guests and coordinating front office activities.

Qualifications

• Office Administration and Front Office management skills
• Customer Service and Customer Satisfaction skills
• Strong communication skills
• Excellent organizational and multi-tasking abilities
• Attention to detail and problem-solving skills
• Proficiency in computer systems and hotel software
• Prior experience in a similar role in the hospitality industry
• Bachelor’s degree in Hospitality Management or a related field