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Education Training / Education Training
L’Oreal Hiring for Education Coordinator, Active Cosmetics Division Job at United States Full Time
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L’OREAL LEADERSHIP COMPETENCIES
POSITION SUMMARY
The Education Coordinator position is an integral part of the L’Oreal Dermatological Beauty Brands field sales and medical team, providing operational and training content support. You will influence positive learning outcomes by ensuring content meets audience needs through learning environments and experiences. This role involves establishing strategies to design, develop, implement, and evaluate learning methods for a variety of contexts. This position requires a capacity to balance multiple competencies including: the ability to plan and prioritize effectively, organization skills, strategic thinking, command skills, and creativity. The Education Coordinator will report to Senior Marketing Manager while working closely with Sales and Marketing teams to develop innovative and engaging tools that will support and drive business goals.
KEY JOB RESPONSIBILITIES
- Support the development of brand and skincare trainings including modules/materials/POS tools to reach divisional and customer retail and service objectives
- Review and revise existing educational content, programs and tools ensuring content matches established objectives
- Leverage and adapt engaging instructional material, courses, curriculum and training manuals
- Own Spanish adaptation and deployment of monthly L’Oreal Dermatological Beauty Brands Newsletters for all retailers
- Collaborates with subject matter experts and business partners to determine the scope of a project and delivering a consistent learning experience
- Work with cross functional partners and outside vendors to help ideate, create and project manage training assets production, inclusive of scriptwriting, collecting assets, serving as talent when applicable, liaise between production and marketing teams during editing, etc.
- Support distribution of new educational programs, tools, and systems
- Manage translation for DMI core modules and all retailer training programs / materials
- Assist in the preparation and delivery of annual sales and training meetings
- Develop, maintain, and implement yearly and monthly education calendar. Ensure coordination with all retailers/Distributors
- Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
- Evaluates current educational technologies, trends and tools and communicates appropriate recommendations to management
- Conducts needs analysis for new exciting trainings and integrate feedback in the preparation/revision of all Core Programs
- Keep abreast of competitors’ activities and actively share information and ideas that will impact future success for Dermablend, Vichy, La Roche-Posay and CeraVe
- Support Social and Digital Education Manager on projects as needed
- Assist Medical Detailing Manager in the sample management and deployment process
- Assist Key Accounts Department Store Manager in Account Coordination, education and recruitment of Beauty Consultant
- Establish strong working partnerships with Retailers, Division Director, KAMs & Sr. Mkt Mgr to acquire key resources, obtain problem-solving advice and take advantage of assistance highly critical situations.
- In charge of hiring, supervising, and training freelancers.
- Complies with all Company policies and procedures, including but not limited to employee manual, ethical standards, health, safety, and security procedures.
- Perform any other job-related duties as required or that may arise in the future.
FORMAL REQUIREMENTS
Experience: Minimum two (2) years of experience working in Training/Content Creation/Coordination is required; field experience in sales/education positions, preferred.
Education: Bachelor’s Degree required.
Languages: Fully Bilingual: English and Spanish
Travel: May require travel about 50% of the time to attend business meetings or training.
Systems: Proficient in Microsoft Office programs: Excel, PowerPoint, Word. Intermediate Excel, preferred.
Additional requirements: Valid driver’s license and safe driving records. Willing and able to travel overnight. May require travelling 25% to the different involved territories.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the essential functions of this job, the employee spends specific time in the following physical activities:
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- Stand: 1/3 to 2/13
- Walk: 1/3 to 2/13
- Sit: 1/3 to 2/13
- Talk or hear: Over 2/3
- Walk up and down a flight of ladder: None
Also, the employee lifts specific weight following safety guidelines and policies established by the Company.
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- Lift up to 10 pounds: Over 2/3
- Lift up to 25 pounds: Under 1/3
- Lift up to 50 pounds: None
Work Environment: The work environment characteristics described here are representative of those that the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in a combination of interior/office and exterior environment with walking and car driving activities.
TECHNICAL AND/OR FUNCTIONAL SKILLS
- Proficiency in Excel, PPT and Microsoft Office required. Experience with Adobe Creative Suite a plus
- Excellent design and technical writing skills
- Must have outstanding organizational skills with strong attention to details
- Strong project management and leadership skills to achieve design target timelines
- Clear assessment development
- Strong communication, presentation, and organizational skills.
- Experience in digital training i.e. apps, webinars, custom platforms is a plus
- Strong communication skills, with an articulate manner (verbal, written and presentation)
- Collaborative and influencing skills are essential to work with cross-functional teams
- Initiative and foresight
- Energetic and enthusiastic with a team spirit
- Ability to interact with all levels of management in a fast paced, high growth, continually evolving environment
- Acts/Leads with Human Sensitivity – Demonstrated respect, develops others, and enriches team dynamics.
- Interacts effectively – Listens and communicates effectively, actively networks.
- Manages Complexity – Reasons from multiple perspectives, makes decisions.
- Achieves Results with Integrity – Conveys energy, focuses on results, acts with integrity.
- Innovates – Shows curiosity, imagines creative solutions, promotes team creativity.
- Demonstrates entrepreneurship – Takes initiative, focuses on costumers, improves business performance, and develops a vision.
EFFECTIVENESS COMPETENCIES
This position requires analytical capacity, build strong relationships with internal and external stakeholders, organization, administration and control based on the following competencies:
- Ambition
Desired level: Think big and ahead, set high ambition for oneself and for the company, and pushes oneself and others to do the extra mile to achieve exceptional performance.
- Resilience
Desired level: Leverage an ownership mindset, sense of purpose and personal values to persist and sustain energy to bounce back.
- Empathy
Desired level: Actively listens, understands and respects emotions, and creates genuine and trustful relationships with a wide network of diverse people.
- Judgement
Desired level: Balance intuition and analysis to cut through complexity and take sound decisions.
- Learning Agility
Desired level: Learn constantly by showing openness & curiosity, and the courage to step outside of comfort zone.
L’OREAL LEADERSHIP COMPETENCIES
Innovator
Desired level: Builds knowledge on consumer. Seeks quality and excellence. Shows curiosity and imagines creative solutions.
Strategist
Desired level: Reasons from multiple perspectives. Integrates sustainability in his/her work. Conveys energy.
Entrepreneur
Desired level: Takes initiative with courage and transparency. Delivers results with integrity. Demonstrates responsiveness to internal and external customers.
Integrator
Desired level: Listens and communicates effectively. Develops co-operative relationships. Actively networks.
People Developer
Desired level: Treats all individuals in a respectful and consistent manner. Recognizes and leverages diverse backgrounds. Takes charge of own development and fosters learning.
- Ask us about our flexibility programs.
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.
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