Logistics Director Full Time

We are seeking a highly experienced and strategic Head of Logistics to lead and optimize our end-to-end logistics function in Canada. This critical role encompasses import/export, warehousing, transportation, and distribution, ensuring seamless operations that adapt to and support the continuous growth of our business and all Maisons. The successful candidate will be responsible for delivering qualitative, proactive, flexible, and time-effective services that consistently exceed internal standards and Maison expectations.

Responsibilities

Warehouse Operations Management:

• Strategically manage and optimize all aspects of inventory, implementing robust security protocols and procedures to minimize losses and shrinkage.
• Ensure the efficient flow of goods and continuously streamline warehouse processes for maximum productivity.
• Develop and maintain an organizational structure that effectively adapts to operational tasks and evolving business needs.
• Ensure strict adherence to all security, health, and safety regulations, including the proper storage and disposal of hazardous materials.
• Monitor key warehouse performance metrics and volume trends to drive continuous improvement and operational excellence.

Customs & Compliance

• Manage all aspects of customs pre-clearance and clearance processes, ensuring timely and compliant movement of goods.
• Oversee accurate duty payment and strategically manage duty drawback programs to optimize costs.
• Ensure accurate definition and upload of commodity codes for full regulatory compliance.

Transportation & Distribution

• Develop and implement optimal transportation services and strategies, aligning with business needs and cost efficiencies.
• Ensure the provision of premium last-mile delivery and efficient ad-hoc transportation services to meet specific Maison requirements.
• Effectively manage transportation claims and incidents, implementing preventative measures.
• Monitor and optimize transportation lead times and costs, identifying opportunities for improvement.
• Manage and monitor transportation carriers to ensure high service levels, cost-effectiveness, and strong vendor relationships.

Strategic & Operational Leadership

• Champion continuous improvement initiatives, delivering creative, sustainable, and compliant logistics solutions to all Maisons.
• Lead, mentor, and develop a team of 17 logistics professionals, focusing on talent attraction, retention, and performance management.
• Design and implement robust reporting tools to monitor logistics tasks and key performance indicators (KPIs), providing actionable insights.
• Prepare and submit accurate quarterly Swiss SOX reporting and annual duty reports.
• Manage logistics operations efficiently within allocated budgets, identifying cost-saving opportunities.
• Contribute to annual budget preparation and develop compelling business cases for logistics investments and initiatives.
• Oversee regular inventory checks, reconciliation processes, and maintain accurate documentation for audit readiness.

Qualifications

Education:

• Bachelor’s degree in Logistics, Supply Chain Management or a related field.

Experience

• Minimum of 8-10 years of progressive experience in logistics management, with a significant portion in a leadership role overseeing complex operations.
• Proven track record of managing large teams and driving operational excellence in a fast-paced environment.

Skills/Abilities

• Exceptional leadership and team management skills, with a proven ability to motivate, develop, and retain high-performing teams.
• Superior problem-solving abilities and a demonstrated capacity to prioritize effectively and manage multiple projects in a dynamic environment.
• Excellent interpersonal and communication skills, both written and verbal, with the ability to engage effectively with all levels of the organization and external partners.
• Fluency in French is a significant asset.
• In-depth understanding of Canadian customs regulations, warehousing operations, and transportation processes.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Strategic thinker with a continuous improvement mindset.

We Offer – Canada

Richemont cares about our associates’ health and wellbeing and offers a comprehensive benefits program to support you and your loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. We offer access to the employee assistance program to support you and your household members through life’s challenges. The company offers income protection solutions including life insurance, disability benefits, wellness reimbursement, and the RRSP program with employer match. Understanding the importance of work-life balance, our package includes a maternity leave top-up program and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Expected salary range: $150,000 to $175,000. Please note, salaries will be negotiated based on relevant skills and experience.

At Richemont, We Craft the Future!