Local MD Urgent Care Hiring for Medical Assistants (Healthcare) Great opportunity! at Chicago, IL Full Time

The following reflects On Dmed Urgent Care management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.

The Medical Assistant will work within their scope of license to provide patient and provider assistance.

This position is responsible for collecting additional patient information, patient charting within the scope of license, phlebotomy, and lab processes. Striving for excellence in customer service, teamwork, clinical and communication skills are essential for On Dmed Urgent Care Medical Assistants.

This position requires a working knowledge of and adherence to Health Insurance Portability &

Accountability Act (HIPAA) regulations.

Job Duties:

• Triage patients according to On Dmed Urgent Care Clinical policy, including but not limited, to taking vitals, updating patient demographic or insurance information, and providing written documentation to enable clear communication with Providers regarding patient issues.
• Perform clinic procedures/duties according to On Dmed Urgent Care’s policies and procedures.
• Assist Providers with procedures. Accurately document patient information in the patient’s electronic medical record.
• Complete patient charting within the scope of license.
• Administer medications as directed by Provider
• Obtain blood and other lab samples/specimens, as directed by Provider.
• Process lab samples as ordered, per On Dmed Urgent Care Clinical Policies/Procedures and external lab procedures to ensure accuracy of results.
• Accompany patients to triage or exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Accurately document patient information, taking vitals, performing screenings per provider guidelines.
• Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
• Send/receive patient medical records in accordance with Health Insurance Portability and

Accountability Act (HIPAA) and other state and federal regulations. Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, IL Department of Health).

• Maintain strict confidentiality related to medical records and other data. Comply with all On

Dmed Urgent Care policies and procedures. Prepare and managing of electronic medical records to ensure information completed and documented appropriately.

• Prepare patient rooms, set up instruments and equipment according to On Dmed Urgent Care protocol.
• Clean/disinfect exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.

Clean/disinfect back-office areas according to scheduled maintenance program and document in appropriate records. Assist in inventory and stocking processes for facility.

• Manage inventory of supplies; restocking exam/procedure rooms.
• Sanitize laboratory bathrooms after each patient use.
• Call patients with lab results.
• Clean/restock examination rooms to prepare for each patient.
• Sanitize back-office surfaces with high patient contact.
• Assists front office registration at start of patient encounter, including collecting insurance information and additional payment information from patient during their visit as necessary
• Attend Medical Assistant meetings and all required staff meetings.
• Other duties as assigned.

Organizational Expectations:

• Upholds a positive, professional, service-oriented work environment for staff and patients, by supporting the On Dmed Urgent Care Mission and Core Values.
• Provides positive and courteous customer service to all On-Dmed Urgent Care patients, vendors, and coworkers.
• Build positive and professional rapport with patients thru timely, empathetic, respectful, and thorough interactions.
• Understand and maintain strict patient and employee confidentiality in compliance with On

Dmed Urgent Care Policies and HIPAA guidelines.

• Must be able to work collaboratively with all On-Dmed staff.
• Maintains understand of and abide by On Dmed Urgent Care standards, Clinical and

Administrative Policies and Procedures

• Maintain working knowledge of office and medical services, clinical policies/procedures and in the use of all relevant office equipment and medical devices/equipment (AD machine and EKG), computers, and EMR systems.
• Serves as a role model by demonstrating exceptional ability, effective communication, and critical thinking skills along with a willingness to take on new and additional responsibilities.
• Embraces current ideas and respects cultural differences.
• Uses resources efficiently.
• Responsible for own ongoing professional development by maintaining appropriate licensure/certification, continuing education requirements, participates in available learning opportunities.

Education & Experience:

• Medical Assistant (MA) licensed in the state of Illinois, college education as per licensing requirements, high school diploma, or equivalent.
• Minimum one (1) year experience as a MA in an outpatient medical clinic, medical office, or hospital setting required.
• Must possess exceptional verbal and written communication skills, a strong understanding of ethical behavior and confidentiality, and advanced critical thinking and organizational abilities.

Company Description

When a patient chooses Local-MD Urgent Care, they can be sure that their medical personnel is not only reliable and using efficient methods, but they are a friendly face, who lives nearby and understands their way of life, needs, and wants.

When a patient chooses Local-MD Urgent Care, they can be sure that their medical personnel is not only reliable and using efficient methods, but they are a friendly face, who lives nearby and understands their way of life, needs, and wants.