LMT Trucking 2015 Ltd. Hiring for deskside support technician at Surrey, BC Full Time

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Participate in the redesign of applications and other software

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Provide business systems, network and Internet support to users in response to identified difficulties

Work Conditions and Physical Capabilities

Work under pressure

Computer and Technology Knowledge

Word processing software

Internet

Networking software

Networking hardware

Networking security

Intranet

Servers

Security software

Communication software

Programming software

Website creation and management software

SharePoint

Desktop applications

Personal Suitability

Effective interpersonal skills

Team player