LMP Education Hiring for Remote – Learner Engagement Officer Job at London, England Full Time

Reports to: Head of ESF & AEB

Based: Remote

Hours: Full Time- 40hrs pw

Salary banding: £30,000 per annum plus uncapped commission

Job Purpose

Accountability for the delivery of the referral strategy to generate referrals for contracts within the Employability Division to meet and exceed contract values; these include AEB, Traineeship, and ESF NEETs. Additionally, those referrals should be onboarded timely and ensure full compliance of paperwork. Ensure a coordinated approach with delivery, administration and compliance and provide management information on the conversion and impact of referral generation

Responsibilities [The below-listed tasks/responsibilities are not exhaustive: ]

Administrative & Strategy

• Ensure that referrals to the programmes are contractually compliant and eligible, working closely with the Administration team.
• Undertake initial and diagnostics assessments on each learner, to subsequently inform tailored action plans to include SMART targets.
• Ensure learner eligibility and that learners presented to delivery for the course are eligible for funding and ensure that all onboarding paperwork is completed, accurately and timely.
• Maintain learner records accurately and ensure all evidence is readily available and accessible for audit and quality purposes
• Responsible for referral partner engagement and associated influence which supports contract performance and business development, attending networking meetings and representing LMP Education as required. Key stakeholders being internal and external referral sources including, WHP programme, Restart, Voluntary/Community organisations, JCP, supply chain, local authorities etc
• Review success and progress of referral delivery and conversion to achievement, distance travelled and other outcomes, reporting information timely.

Coaching & Collaborating

• Manage and build referral strategies across the local area to ensure success of AEB, ESF and Traineeship programmes to ensure volumes of referrals
• Deliver open days, information, advice and guidance sessions to promote the programmes available to potential participants
• Work with marketing teams to ensure promotion of the programmes in line with referrals and contractual expectations
• Support social media campaigns, networking
• Work across the organisation to fully understand all products and services and to integrate opportunities for wider sales
• Work effectively with the Delivery Manager and delivery team to effectively transition learners into operational delivery including supporting the forecasting and awareness of anticipated delivery volumes and locations
• Support with learner and stakeholder feedback; contributing to LMP Education’s cycle of quality improvement.
• Work with Referral partners to create opportunities for progression and employment.
• Maintain strong relationships with the Delivery Teams across the contract areas to ensure conversion of referral to start to achievement

Training & Compliance

• Carry out health and safety risk assessments on venues as required and liaise with Health and Safety representatives as required

Essential

• Must have Maths/ English Functional Skills – Level 2 (or equivalent)
• Learner & Stakeholder engagement experience
• Evidence of meeting and exceeding targets
• Experience in internal quality assurance and knowledge of awarding bodies

Desirable

• Ideally qualified in ENTO HSS8 Health & Safety

Safeguarding, Prevent and Equal Opportunities

Let Me Play, LMP Education, Inspire ATA and LMP Action CIC are committed to anti-discrimination and equal opportunities for all. We are equally committed to Safer Recruitment Policies, Safeguarding, the Prevent Duty and promoting the welfare of children, young people and adults. To achieve our commitment, we will ensure continuous development and improvement of robust safeguarding processes and procedures that promote a culture of safeguarding amongst our staff and volunteers.

Job Type: Full-time

Salary: £30,000.00 per year

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Experience:

• Stakeholder engagement: 1 year (required)
• Learner engagement: 1 year (required)
• working with people with complex requirements: 1 year (required)
• internal quality assurance and knowledge of awarding bodies: 1 year (required)
• AEB/ ESF: 1 year (required)