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Lloyds Banking Group Hiring for Software Engineer – Analytics Job at London, England Full Time
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End Date
Friday 02 September 2022
Salary Range
£57,861 – £98,423
Agile Working Options
Flexible / Variable Hours
Job Description Summary
We’re looking to recruit a Web Analytics Specialist who will be responsible for imagining and creating data collection solutions for web and mobile journeys and developing new insight capabilities for colleagues throughout the business.
Job Description
Software Engineer – Analytics
Lloyds Banking Group, Business & Commercial Banking, Group Transformation,
Location: London with flexibility to work from home 2-3 days per week once we return to a normal working pattern post-COVID.
Salary & Benefits: £61,176.00 – £99,411.00 GBP base salary plus annual personal bonus, 15% employer pension contribution (when you put in 6%), 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays.
We also offer flexible working hours, agile working practices and regular home working.
Who are Lloyds Banking Group?
Lloyds Banking Group is the UK’s leading digital banking franchise, with over 13 million active online customers across our three main brands – including Lloyds Bank, Halifax and Bank of Scotland – as well as the biggest mobile bank in the country. We’re building the bank of the future, and we need your help.
What is the Tagging & Analytics Team ?
The Tagging and Analytics team are responsible for the platforms that power our collection and visualisation of online behavioural data. Tealium IQ is used to handle data collected within customers’ browsers and send it to third parties. Adobe Analytics delivers reporting and visualisation to over 500 colleagues! ObservePoint underpins release testing and monitoring of regulatory compliance.
We architect and operate processes that enable those technologies, including twice-weekly Tealium releases which deliver new capabilities to our sites, along with the related development and testing. We design, maintain and populate datasets as part of our online/offline data integration that assists colleagues in generating customer insights.
We also set the strategy for Data Collection; defining how and where client-side data should be collected across our sites and apps, and providing support to the teams that integrate our tools into their journeys.
About the role
As a team with a broad remit there are plenty of opportunities to use your diverse skills, experience and knowledge where they’ll add the most value. Some of the tasks carried out by the team are listed below – your job will be to select the highest priority tasks within your skills and deliver high quality outputs:
- Using JavaScript to develop new client-side capabilities within Tealium IQ, testing them, documenting them, and following them through the release process
- Using your understanding of Customer Journeys to provide support to product owners around how best to measure customer behaviour in their journeys to drive improvements
- Using Adobe Analytics expertise to visualise existing data in new ways, using your initiative to build new capabilities end to end across Tealium and Adobe Analytics.
- Using ObservePoint to implement new tests to add to our ongoing site auditing routines and our release testing regime, improving the integrity of both our site and the data we collect
- Be an enthusiastic and proactive advocate for the use of data throughout the business! Offer training and guidance to colleagues to support them in their use of our tools
What we’re looking for:
The ideal candidate is somebody who can take a sub-set of the following skills and combine them in ways that bring value to colleagues and customers. We don’t expect any one candidate to possess all these qualities because no one task within the team requires them all at once:
- A solid understanding of how websites and mobile apps work. You don’t need to be able to build your own but you do need to know the underlying concepts and how programming and markup languages come together to make the web work.
- Experience of web analytics (preferably Adobe Analytics) or tag management (preferably Tealium IQ).
- Experience with programming concepts in general, and scripting languages in particular. JavaScript experience is ideal.
- An understanding of data, both in terms of how to create, collect and process it, and how to use data within a business context to improve customer experiences.
What would you get in return?
We’ll give you stretch as well as an energising and informal environment. You’ll realise genuine career progression opportunities gained within a nurturing culture that celebrates both diversity and equal opportunity.
Together we make it possible!
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.