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Lloyds Banking Group Hiring for Conversational AI Developer Job at London, England Full Time
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End Date
Thursday 14 July 2022
Salary Range
£61,176 – £99,411
Agile Working Options
Other Agile Working Arrangements / Open to Discussion
Job Description Summary
We want to make the bank safer, faster, and more effective. We’re realizing a future where machine intelligence takes away repetitive manual tasks and provides insight and direction to our colleagues – empowering them to do more, with less effort. In the Intelligent Automation we design, build, and operate the bank’s Chatbots, Data Science, NLP/NLG and Robotics projects.
We’re a diverse group of people but we all share in the vision of the untapped potential of human and machine intelligence. We believe that people don’t fit neatly into roles, and we value everyone’s individual skills, experience and knowledge — it’s what makes you awesome!
Job Description
What will you do?
Our goal is to help you develop in a way that fulfils you, and create an environment where you can do what you enjoy.
- You’ll mix the art of good conversation design and the science of the engineering that underpins it.
- You’ll design and develop the conversational architecture from ideation to implementation whilst ensuring conversation standards and platform integrity.
- You’ll work in a data driven approach to train systems to better understand natural language and deepen their day-to-day capabilities.
- Design and develop world-class conversation solutions using Watson Assistant and other leading AI technologies.
- Use millions of data points to derive business insights and assess model performance
- Work in cross-disciplinary teams showcasing your excellent interpersonal and communication skills whilst efficiently working to ensure software operates as intended.
- Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of colleagues.
- Provide specialised training or coaching.
- Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for change.
What we’re looking for from you
- Experience in designing and developing conversation flows
- Work with designers, copywriters and other content teams to deliver products meeting customer and business needs
- Hands-on experience with Watson Assistant, Luis, Dialog Flow or other conversational AI
- Understanding of Natural Language Processing models and approaches to training, including intents, entities etc
- Experience with agile development methodologies in Software Development Life Cycle management
- Ability to bring insight out of conversation data
- Good communication and linguistic skills
What are the nice to haves?
- Experience with Data Analytics or Semantic Data
- Experience writing SQL / Python and being comfortable working with both relational and object orientated data is desirable
- Experience with regression testing and cross validation tests, e.g. K-fold, Monte Carlo
- Experience with long-tail search or graphing technologies, e.g. Watson Discovery
- Experience with voice technologies, STT, TTS etc
- Basic knowledge of APIs, micro-services architecture, JavaScript, Node.JS, JSON is desirable
What do you get in return?
You’ll be offered a competitive package which includes…
- salary
- bonus
- a generous pension contribution
- Flex cash to spend on a host of benefits to suit your lifestyle
We’re dedicated to giving you opportunities and support to develop you both professionally and personally to optimise your potential.
As a new colleague, you’ll join us on our journey to build a 21st century bank that reflects modern Britain, and craft an inclusive culture where all colleagues feel welcomed and valued.
We’re committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We’re an equal opportunity employer and deeply value diversity within our organisation.
Together we make it possible!
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.