Living Spaces Hiring for E-COMMERCE ANALYST at La Mirada, California Full Time

Living Spaces is a growing home furnishing brand and  we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. What has truly sustained our growth — from 1 to over 20 locations, from 100 employees to over 2,000, from a humble home furnishings store to a widely recognized and respected lifestyle brand — are the talented individuals who have taken us there. We are looking for innovative,  driven, and passionate professionals to join our team so we can reach even greater heights together.

We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of Living Spaces business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.

Position Summary ​

The E-Commerce Analyst will be responsible for building the analytics engine for our eCommerce team. They will partner with existing business owners within SEO, Email, and the broader website experience to build more sophisticated reporting which will not only help optimize our existing offerings but also identify opportunities for innovation to deliver future growth.

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

• Build systems and processes to increase volume and quality of data capture across all eCommerce activities
• Create and maintain a standard set of reporting dashboards to measure the effectiveness of marketing campaigns (automating creation of reports/dashboards as much as possible)
• Own the creation of audience segments using data from our customer data platform and other offline data
• Partner with the email marketing manager to highlight opportunities for further personalization and content creation
• Partner with SEO team to write SQL queries in BigQuery and Alteryx to connect revenue data to online visits and keywords ranking
• Lead and create overall data infrastructure strategy for the launch of a new Customer Data Platform (CDP) and the corresponding changes to our cloud data warehouse and cloud analytics
• Identify opportunities for data standardization to enable more efficient data analysis across all job functions
• Work cross functionally to develop and execute analytical reporting and analytics capabilities to drive ecommerce strategy aligning with overall business goals and objectives
• Expand current A/B testing initiatives to include omni-channel data and more nuanced analyses of test results which will give us better insights at the factors that drove success/failure
• Create cohort, LTV, and retention analyses to move us beyond focus on initial acquisition
• Participate in broader marketing campaign creation as a key business member (i.e., not a purely number crunching role)
• Train and mentor junior members of the team to increase analytics proficiency for the entire team

Qualifications

Education/Experience: Bachelor’s degree (B.A. or B.S.) or equivalent from four-year college in Marketing, Business Administration, Analytics, Engineering, or related degree.  5-10 years of experience in E-commerce or and/or Digital Marketing Analytics. Very analytical with strong grasp of database management, SQL, and reporting. Prior experience with Customer Data Platforms like Tealium Audiencestream, Segment, Zaius, or Exponea. Proficiency in Google Analytics, Google BigQuery, or Amplitude for granular customer experience analytics. Experience building sophisticated SQL reports in BigQuery, Tableau, Alteryx, or Looker. Experience with ETL and ELT for production data systems. Proficient knowledge and experience with some form of project management software like Basecamp, JIRA, Pivotaltracker, or Workfront.

Computer Skills:  To perform this job successfully, an individual must have proficient experience in Microsoft Excel, Word, Outlook, SQL, Tableau. Proficiency in Python is a big plus but not required.

Equal Opportunity Employer 

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.