Littleton Regional Healthcare Hiring for REGISTRAR at Littleton, NH Full Time

Performs a variety of functions within the Patient Access Department related to accurate and timely collection of patient demographic information, insurance verification, co-pay collection, determining and obtaining applicable signatures, and switchboard operations. Understands the importance Littleton Regional Healthcare places on providing exemplary customer service. Completes other tasks as assigned by management.

Essential Functions

• Obtains and verifies insurance information using automated eligibility software and websites.
• Obtains/scans relevant documents for the medical record.
• Completes daily review of Quality Assurance work queue and makes necessary corrections.
• Performs timely and accurate registration with a 90% accuracy rate or higher.
• Promptly acknowledges and greets patients in a friendly, helpful manner while personalizing service.
• Exhibits respectful and professional behavior and a positive attitude.
• Understands and applies relevant legal concepts (e.g., confidentiality, patient rights, etc.)
• Obtains written consent for treatment from patients or their legal representative and informs them of what they are signing.
• Informs and educates patients of their rights and responsibilities as required by law.

S TO: Patient Access Supervisor

SUPERVISES: None

INTERNAL AND EXTERNAL CONTACTS: Works with and supports Health Information Management, Nursing, Volunteers, Ancillary Departments, Scheduling, Case Management, Patient Financial Services, and Physicians to offer well-coordinated care.

Qualifications

Experience/Specialized Skills: Must have technical aptitude and willingness to learn software applications. Good communication and customer service skills with a pleasant, clear speaking voice. Must be able to work independently with minimal supervision. Must be multi task oriented.

Required Education/Course(s)/Training: High School Diploma.

Preferred Certification/Registration: None.