LIND PEST CONTROL, INC Hiring for Account Representative Full Time

This is a HIGHLY DETAILED POSITION in a FAST PACED ENVIRONMENT. Serious Candidates Only with Min (45 WPM Typing, and Min 4 Years Office Customer Service Experience)**Account Representative / Customer Service

LOOKING FOR A HIGHLY DETAILED CANDIDATE WHO CAN MULTITASK IN A “VERY” FAST PACED ENVIRONMENT, WITH ADVANCED TYPING AND CUSTOMER SERVICE SKILLS WITH GROWTH AND ADVANCEMENT OPPORTUNITIES.

SUMMARY:

Provide support to customers and customer accounts, while providing clerical support to Owners, Management in a Fast-Paced and Highly Detailed environment. Communicate and educate potential customers on all products, services and fees; prepare and create service programs for customers; prepare all necessary paperwork for each service while servicing as an Account Representative by maintaining / acquiring new accounts while assisting with Account Receivable tasks. Must be able to perform duties with minimal supervision.

TASKS/RESPONSIBILITIES

Answer phones and assist customers with questions related to products, services and fees; resolve customer complaints / issues with accounts.

Meet established position performance levels which include but are not limited to Bookings, Customer Service Levels, Sales, Obtain New Accounts, while maintaining a high level of Account Retention, etc

Create and prepare service programs for customers / accounts. Prepare proposals, estimates/quotes and work orders for technicians

Schedule Newly acquired Service Sales and Preventive Maintenance Accounts. Process Credit Card Transactions / Payments

Assist w/ Account Receivable tasks / schedules

Create Routes / Schedules

Initiate and maintain spreadsheets as needed

Initiate and maintain customer files, proposals, biographies and related forms as needed. File customer and general office documents daily as needed

Check Inventory and maintain inventory log

Track, Maintenance and Schedule Monthly Fleet Truck Maintenance Logs

Open/close office

Perform other duties as assigned

QUALIFICATIONS

High School education. Education beyond High School is a plus

Highly Skilled in Microsoft Word and Excel

QuickBooks Experience (Min 2 Years Experience)

Accounts Receivable Experience (Min 2 Years)

Leadership and Management Experience a plus

Advanced in Typing / Data Entry Speed (Min 50 WPM)

Effective and efficient problem solving skills

Exceptional customer service and communication skills and experience

Ability to work in a TEAM or Individual work setting

Accurate typing, filing and ten-key skills; in-depth knowledge of office machines

Ability to map, schedule and use two-way radio equipment

HIGHLY Detail oriented with ability to multi-task in a fast-paced office

SUPERVISION:

s directly to Management / Owners

SCHEDULE: Full Time based upon office requirements

BENEFITS: Full time only: Employee Medical/dental insurance, vacation/sick leave accruals and holiday pay after 90 days. 401K Retirement Program/ Profit Sharing/Company Match. Incentives and bonuses may be available above and beyond stated salary

REVIEWED: 1/2023

Job Type: Full-time

Job Type: Full-time

Pay: $39,520.00 – $45,760.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Tacoma, WA 98406: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to pass a full background check and drug screening which includes Marijuana?
• Do you have reliable transportation?

Education:

• High school or equivalent (Preferred)

Experience:

• 10 key typing: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Office / Administrative: 3 years (Preferred)

Work Location: One location