Lincare Hiring for Remote – Customer Service Representative (Healthcare Company) at Nevada Full Time

Lincare is the nation’s leading provider of clinical respiratory services, oxygen and durable medical equipment. We are currently seeking a Remote Customer Service Representative.

** Must Live in the state of Nevada**

**This is a Remote Position.**

** Shift is from 10 am – 6 pm**

**Must have High Speed Internet service**

Job Responsibilities:

• Establishes customer contact by receiving inbound return calls and initiating follow up outbound calls
• Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
• Prepare and analyze the billing and setup paperwork for patient services
• Verify patient information
• Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
• provide outcome-based solutions for our physician referral sources and existing patient population
• Demonstrate knowledge of medical terminology with high proficiency of general medical office procedures, including HIPAA regulations (training provided)

Requirements:

• Must pass a background check
• High School Diploma/GED Required
• Must type at least 25-30 words per minute
• Computer skills that include the use of computer programs as well as the use of internet and email
• Must be very good at multitasking
• Excellent communication skills, both verbal and written
• Excellent organizational skills sufficient to maintain consistent, accurate records

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: Remote