Lincare Hiring for Customer Service Representative at Greenwood, SC Full Time

We are looking for our next enthusiastic Customer Service Representative who combines excellent Customer communication and problem-solving skills, with the ability to work both independently and as a part of a team. You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment.

Job Responsibilities

• Handling patients, referral sources, and administrative department inquiries
• Communicating with insurance companies and/or prior authorization requests
• Entering patient information into a customer information system
• Ensuring customer satisfaction and assisting them with issues/concerns related to their health
• Making decisions as needed without supervision to ensure an uninterrupted supply of product to customers
• Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
• Learning the qualifications of multiple insurances to ensure clean order intake

Specific qualifications

• High School Diploma or GED
• Minimum 1 year of Customer Service
• Ability to convey a positive and professional image to customers and employees

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• What is your target hourly compensation rate or hourly compensation rate range?

Work Location: In person