Lincare Hiring for Customer Service Representative at Cleveland, OH Full Time

Lincare is the nation’s leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seeking a Customer Service oriented individual to join our Team!

• Work directly with medical professionals and physicians to facilitate patient care
• Advocate for and work in lockstep with chronic patients
• Work for an organization that rewards success and fosters a culture of promotion

WHY WORK AT Lincare?

• Culture- An inclusive, open and friendly environment focused on our associates and their success
• Benefits- Comprehensive benefits package with flexible options to fit your individual needs
• Growth- An industry leader who continues to transform the way respiratory care is delivered to our patients

Job Responsibilities include:

• Provide outcome-based solutions for our physician referral sources and existing patient population
• Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
• Prepare and analyze the billing and setup paperwork for patient services
• Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
• Recommend potential products or services to management by collecting patient information and analyzing customer needs
• Actively participate in the training of new customer service and sales personnel
• High school diploma or GED preferred
• Proven work experience required
• Ability to learn and apply market and product information, as well as patient billing and insurance requirements
• Multitasking capabilities
• Computer and technological literacy
• Positive and professional personal image

Physical Demands:

This employee must occasionally lift and/or move up to 25 pounds.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance
• Work from home

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person