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Limpid Link Services Ltd. Hiring for technical help desk agent at Edmonton, AB Full Time
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Work Setting
Help desk
Consulting firm
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
1 to 2 people
Screening questions
Do you have previous experience in this field of employment?
Help desk
Consulting firm
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
1 to 2 people
Screening questions
Do you have previous experience in this field of employment?
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Apply For This JobJob Overview
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ID: 260924
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Date Posted:
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Location: Canada, Edmonton, AB
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Job Title: Limpid Link Services Ltd. Hiring for technical help desk agent at Edmonton, AB
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