Liftlock City Freightliner is Looking For Customer Service Assistant distance work – Mon – Fri am-pm at Ottawa, ON Full Time

Job Title: Customer Service Representative

Responsibilities:
– Handle inbound and outbound calls to assist customers with inquiries, requests, and complaints
– Provide exceptional customer service by actively listening to customers and addressing their needs
– Analyze customer issues and provide appropriate solutions or escalate to the appropriate department
– Maintain accurate and detailed records of customer interactions and transactions
– Follow company policies and procedures to ensure customer satisfaction
– Collaborate with team members to achieve department goals and targets

Requirements:
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities and attention to detail
– Ability to analyze customer needs and provide appropriate solutions
– Previous experience in a customer service role is preferred but not required
– Proficient in using computer systems and software applications
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously
– Flexibility to work shifts including evenings, weekends, and holidays as needed

We offer competitive compensation, comprehensive training, and opportunities for career growth. Join our team of dedicated professionals who are committed to providing outstanding customer service.

To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience and why you are interested in joining our team.

Job Type: Full-time

Salary: $23.45-$26.15 per hour

Benefits:

• Paid time off
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Call center: 1 year (preferred)
• Customer service: 1 year (preferred)

Shift availability:

• Day Shift (preferred)

Work Location: On the road