LIFESTYLEPLUSmiami Hiring for Customer Service Representative at Miami, FL Full Time

Are you ready to embark on a rewarding career in the fast-paced world of entertainment? Join our dedicated team at LIFESTYLEPLUS.miami as a Customer Service Representative and become an integral part of providing seamless solutions to our valued clients. If you have a passion for customer service and a keen interest in the Entertainment industry, we invite you to apply!

Responsibilities:

• Serve as the primary point of contact for our clients, handling inquiries, concerns, and technical issues.
• Provide exceptional customer service via phone, email, and chat, ensuring timely and effective resolution of client issues.
• Educate clients, services, and features to help them make informed decisions.
• Assist clients with setting up and troubleshooting.
• Collaborate closely with internal teams, such as sales and technical support, to ensure clients’ needs are met.
• Keep accurate records of client interactions, inquiries, and resolutions in our CRM system.
• Identify opportunities to enhance the customer experience and contribute to process improvements.
• Stay updated on industry trends, regulations, and company updates to better serve clients.

Qualifications:

• High school diploma or equivalent; college degree preferred.
• Previous customer service experience.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and a customer-centric mindset.
• Proficient in using computer systems, including CRM software and Microsoft Office Suite.
• Quick learner with the ability to understand technical concepts.
• Positive attitude, adaptability, and a willingness to go the extra mile for clients.
• Ability to work independently and collaboratively within a team environment.
• Attention to detail and strong organizational skills.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive training.
• Opportunities for career growth and professional development.
• Collaborative and inclusive work culture.

Application Instructions:

If you’re excited about contributing to a cutting-edge company and delivering top-notch customer service, we encourage you to apply for the Customer Service Representative position at LIFESTYLEPLUS.miami. Help us redefine the entertainment experience and support our clients in their entertainment endeavors. To apply, submit your updated resume and a cover letter highlighting your relevant experience and why you’re the perfect fit for the role.

Join us in shaping the future of entertainment! Apply today through Indeed’s application platform.

Job Type: Full-time

Pay: $19.00 – $21.00 per hour

Benefits:

• Paid time off

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Miami, FL 33137: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person