Life IV Therapy Hiring for Medical Spa Receptionist (Full-Time) at Adrian, MI Full Time

Medical Receptionist (Full Time)

Location: Adrian, Michigan

Position Type: Full-time (40 hours per week), Bi-Weekly Saturdays

About Us:

Life IV Therapy is a reputable medical spa located in Adrian, Michigan. We specialize in providing top-quality IV therapy treatments, esthetics, medical aesthetics, massage therapy, and weight loss medications to enhance our client’s health and well-being. We are committed to delivering exceptional customer service and ensuring a comfortable experience for all our clients.

Job Description:

We are currently seeking a dedicated and professional Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in managing the front desk operations of our medical spa. Your primary responsibilities will include greeting clients, managing forms and documents, processing payments, answering phone calls, scheduling appointments, and maintaining effective communication with our spa team members.

Responsibilities:

– Open and close the medical spa according to scheduled shifts

– Ensure cleanliness and tidiness of the reception area and common spaces

– Greet clients in a warm and friendly manner, providing excellent customer service

– Collect and process necessary forms and documents, scanning them into the electronic health record (EHR) system

– Handle various payment methods, including cash, credit card, debit card, and CareCredit®, ensuring accuracy and confidentiality

– Answer incoming phone calls, follow provided phone scripts, and assist callers with inquiries

– Conduct daily cash drawer counting and prepare bank deposits

– Schedule client appointments efficiently, considering availability and providers’ schedules

– Relay phone messages accurately to the appropriate providers

– Maintain effective communication with other spa team members, fostering a collaborative work environment

Requirements:

– Previous experience in a receptionist or customer service role is REQUIRED

– Excellent interpersonal and communication skills

– Strong organizational abilities with attention to detail

– Proficiency in using basic office equipment and computer systems

– Familiarity with electronic health record (EHR) systems is REQUIRED

– Ability to handle multiple tasks and prioritize effectively in a fast-paced environment

– Working knowledge of HIPAA and safe guarding protected health information (PHI) is REQUIRED

Benefits:

– Staff discount of 50% on all services and products

– Opportunity to work in a professional and supportive team environment

– Gain experience in the growing field of medical aesthetics

Please note that we do not provide paid time off at this time.

To apply, please submit your updated resume and a brief cover letter outlining your relevant experience and interest in the position. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

*Please note that this job description is not exhaustive and may be subject to change or amendment based on the needs of the business.

Job Type: Full-time

Pay: $15.00 – $20.00 per hour

Benefits:

• Employee discount
• Free parking
• Opportunities for advancement
• Paid orientation

Healthcare setting:

• Medical office

Schedule:

• 5×8
• 8 hour shift
• Afternoon shift
• Day shift
• Monday to Friday
• No nights
• Rotating weekends

Ability to commute/relocate:

• Adrian, MI 49221: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable utilizing E-Fax software, Scanning into EHRs, and other potentially advanced computer technologies?

Experience:

• Customer service: 3 years (Required)
• Medical terminology: 3 years (Required)
• Computer skills: 5 years (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person