Liberty Mutual Insurance Hiring for Training Coordinator – Technology Learning Job at Remote Full Time

Liberty Mutual is seeking a Training Coordinator to coordinate the logistical support for training programs requiring assistance of a moderately complex to complex nature (e.g. measurable amount of training materials, medium to large size audiences, etc.) The Training Coordinator support includes site setup, scheduling of programs, notification of attendees, maintenance and delivery of program materials, acting as facility liaison and handling inquiries.

Coordinates all logistical support for training programs requiring assistance of a moderately complex to complex nature. Support may include site setup, scheduling of programs, notification of attendees, bill payment, chargebacks, facility liaison/support, and maintenance, production and delivery of extensive program materials. Ensures all pre- and post-program activities are handled in a timely manner. Utilizes extensive functionality within the Cornerstone LMS to include course setup, pushing training to large audiences, managing custom e-mails, registrations, monitoring of class sizes, tracking of participant information, accessing large amounts of data, etc. Monitors and tracks employee training activities. Runs reports from the system, typically considered complex in nature, on a regular basis. Makes recommendations to training program owners on how to best leverage the LMS. Prepares and updates extensive training materials, typically considered moderately complex to complex in nature, under direction of trainer, training manager and/or instructional designer. Closely reviews training materials to ensure quality of preparation. May update training related content on intranet pages, and handle other project related work, as assigned. Uploads training materials into the LMS and navigates training programs for virtual classroom environments. Troubleshoots issues participants encounter with accessing and participating in the virtual classroom as well as problems with using self-paced e-Learning modules. Reserves conference space and coordinates physical setup of room. Monitors and maintains inventory of training materials and supplies to meet training program needs. Prepares and/or re-orders additional materials and supplies, as needed. Administer training program evaluations. Compiles and distributes results to appropriate training staff. Answers participant questions regarding training programs (e.g. enrollment, training materials, usage of LMS, etc.). Assists in identifying outside resources, as needed. Works with vendors to handle all logistics-related needs.