LCS Hiring for Marketing and Sales Office Coordinator at Woodland Hills, CA Full Time

The Marketing and Sales Office Coordinator works in accordance with established policies and procedures of the community with specific instruction from the Marketing and Sales Director. The Marketing and Sales Coordinator provides support for all aspects of the marketing and sales effort and provides coordination of the closing and move- in function. This primarily includes receptionist responsibilities, managing administrative functions coordinating events, completing s, serving in a hospitality role, managing office inventory and providing other administrative support functions.

This new Life Plan/CCRC

is being developed in the San Fernando Valley area of the City of Los Angeles, It

is scheduled to open in August 2028. Priority sales are scheduled to begin this year.

Experience is Everything;

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors.

The Role:
Answers and directs incoming phone calls and manages the lead distribution system

Greets and serves all visitors to the marketing office in accordance with the Life Care Services Extraordinary Impressions program

Plans and implements all elements associated with marketing events within the approved budget

Prepares and updates marketing and sales s

Processes all deposits, sales, cancellations, transfers and associated documentation

Responsible for maintenance of marketing systems, including Salesforce and C3 LinC, and capable of producing data results and system generated s

Processes invoices and is responsible for maintaining budget performance spreadsheets

Manages the office by tracking inventory and ordering office supplies, collateral, and other printed materials within the approved budget

Maintains and updates the office schedule including events, staff schedules and appointments

Updates the community website and manages other digital responsibilities as assigned including taking an active role in the community social media strategy

Assists with the preparation of the annual marketing plan by creating data tables, compiling components created by others and producing the final plan

Coordinates and creates the marketing newsletter

Provides coverage at front desk as needed (after opening)

Serves as the primary marketing and sales contact for communication with other departments

Provides administrative support to the Marketing and Sales Director and Residency Counselors as requested

Redirects residents to appropriate contact for questions, comments or concerns (after opening)

Maintains a professional appearance at all times

Attends meetings as requested

Prepares deposit and closing documentation and internal communication in a timely and accurate manner.

Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in

Updates as needed the community move- in resource guide

Assumes responsibilities for personal work areas and maintaining areas in a presentable manner

Experience:
Administrative degree and minimum three years related work experience or high school degree and minimum five years related work experience

Organizational skills

Experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relations skills are essential

Proficient in the use of various software including all Microsoft Office applications

Strong written and verbal communication skills

Excellent keyboarding and proofreading skills

Ability to multitask

Takes initiative

Why LCS?

Industry

leader.

The Nation’s third-largest senior living operator, ranked number one in customer satisfaction among senior living communities.

Competitive pay, great benefits and vacation time.

We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match.

Collaborative culture.

We’re dedicated to creating a collaborative culture that provides an exceptional experience for every employee.

Charity and community involvement.

We are recognized as a national team for the Alzheimer’s Association and consistently a top contributor to United Way. We also support our employee’s individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

Outstanding advancement opportunities.

LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.

Ongoing career development.

Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.

Top Iowa Workplace.

LCS employees truly believe we are an employer choice.

This recognition, for 4 years running, is in large part due to the culture of excellence that our employees help deliver every single day.

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website:

www.lcsnet.com

Travel Frequency:
0-10%

Job Level: N/A

Estimated Salary Range:
$59,800 – $77,740

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED

LCS IS AN EQUAL OPPORTUNITY EMPLOYER