Lancaster University Hiring for Student Casework Officer (Female) Job at Lancaster, England Full Time

The Student Wellbeing Services team are seeking to appoint a Student Casework Officer.

Student Wellbeing Services consists of a broad range of student services contributing to the health, wellbeing, personal journey and experience of students at Lancaster University. Within this service, the Student Casework team work with complex and high-risk student cases and students who have been victims of serious incidents. Other functions in Student Wellbeing Services include disability, mental health care, international student advice, counselling and multifaith chaplaincy.

The post holder will provide support for the university’s student wellbeing casework portfolio. This includes providing advice and guidance to students who have been victims of serious incidents, managing the university’s Supported Study and Fitness to Study processes, supporting students who are going through the student disciplinary process if required, and leading on the delivery of staff training in relevant areas and prevention and campaign work to raise awareness with students.

The post holder must have excellent interpersonal skills with the ability to build strong positive and collaborative working relationships with academic and professional services staff in departments and colleges and the rest of Student Wellbeing Services as well as key staff across the university.

The University holds an Athena SWAN Charter Bronze Award, which recognises and celebrates good employment practice undertaken to address gender equality in higher education. The Student and Education Services Division provides a working environment that strongly supports the individual needs of each employee, promoting a healthy work-life balance and providing family-friendly, flexible and blended working policies.

For this role there is an expectation that the role-holder will spend the majority of their time co-located with colleagues on campus.

Informal enquiries can be made to Sarah Sweeney (Head of Student Support and Wellbeing), s.sweeney1@lancaster.ac.uk or the Student Casework and Data Manager, Tamsin Bartlett, t.bartlett3@lancaster.ac.uk

• General Occupational Requirement under Paragraph 1, Schedule 9 of the Equality Act 2010