ESSENTIAL FUNCTIONS
Essential Functions Statement(s):
Answer customers’ questions about products, prices, availability, product uses, and credit terms.
Recommend products to customers, based on customers’ needs and interests.
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
Prepare drawings, estimates, and bids that meet specific customer needs.
Provide customers with product samples and catalogs.
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Arrange and direct delivery and installation of products and equipment.
Monitor market conditions, product innovations, and competitors’ products, prices, and sales.
Negotiate details of contracts and payments, and prepare sales contracts and order forms.
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
Obtain credit information about prospective customers.
Forward orders to manufacturers.
Check stock levels and reorder merchandise as necessary.
Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
Train customers’ employees to operate and maintain new equipment.
Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.
POSITION QUALIFICATIONS
Competency Statement(s):
Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
Business Acumen – Ability to grasp and understand business concepts and issues.
Competitiveness – Willingness to strive to get ahead or to finish projects.
Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
Judgment – The ability to formulate a sound decision using the available information.
Resilient – Ability to recover from, or adjust to, misfortune or setbacks.
Sales Ability – Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
Communication, Oral – Ability to communicate effectively with others using the spoken word.
Relationship Building – Ability to effectively build relationships with customers and co-workers.
Ambition – The drive to achieve personal advancement.
Presentation Skills – Ability to effectively present information publicly.
Location
Eastern Canada
Department
Sales
Employment Type
Full Time
Minimum Experience
5 Years
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