Killeavy Castle Estate Hiring for Duty Manager Job at Newry and Mourne Full Time

Duty Manager Job Description

Killeavy Castle Estate is seeking a Duty Manager for this award winning hotel.

Experienced and motivated Duty Manager to join our team. Reporting to the Deputy General Manager, the Duty General Manager will primarily be responsible for all aspects of the day to day operation of the estate. To be successful in this role the ideal candidate will enjoy the prospect of working in a fast-paced, busy working environment and, ideally, have experience in a busy 4* property.

We are seeking an experienced Duty Manager with strong management skills and people management skills.

Responsible for all aspects of the Hotel Operations including Conference & Banqueting Department. Ensuring that all areas of the Hotel meet with the hotel’s standards of quality and service.

To work with the Management team to optimize profits and increase sales, promote new and diverse business. Provide support to the Deputy General Manager for all hotel operations and work directly with and support all Heads of Departments in all aspects of the running of Killeavy Castle.

Key Duties and Responsibilities

• Hands on experience in Hotel operations, specifically, Food & Beverage; Conference & Banqueting and Front of House
• Fully responsible for all aspects of smooth operations in all departments.
• Support, coach and mentor each department manager.
• Ensure the premises are in operative condition and able to receive and serve guests with service excellence.
• Conduct regular operations team meetings with all HOD’s daily / weekly to discuss routine operational matters, sales targets, guest reviews and action taken for service recovery and also any staff issues.
• Ensure SOP implementation in all departments and check the same during routine operational checks.
• Ensure a professional, friendly and courteous service to all guests
• To ensure that guests are warmly welcomed and are dealt with in an efficient and professional manner
• To liaise with and assist in departments as required
• Random inspecting of the stores (F&B, Kitchens) to check the stock in hand (quality, par stock levels, expiry etc)
• Monitor the co-ordination between departments for smooth and efficient operations.
• Identifying staff learning needs and assisting with development.
• Excellent attention to detail and high level of commercial and financial knowledge.
• Passionate about standards and provision of excellence in hospitality
• Ability to lead and motivate a strong team of Departmental Managers and drive inclusiveness throughout the organisation
• Strong personality and ability to promote a fun through work ethos
• Ability to apply a common-sense approach to problem solving and foresight to anticipate and prevent problems developing
• Ability to communicate at all levels
• Understanding of Hotel related laws and regulations including Health & Safety, Food Safety and COSHH legislation.

Job Type: Full-time

Schedule:

• Weekends

Experience:

• Managing: 2 years (Preferred)

Education:

• A-Level or equivalent (Preferred)

Apply now