Keyano College is Looking For Registration Assistant at Fort McMurray, AB Full Time

Position Title Registration Assistant

Required Qualifications

2 year diploma in Office Administration or Business Administration with 1-2 years work experience in a professional office environment.

Excellent interpersonal skills and exemplary communication skills with the ability to work independently or as a team member.

Strong organizational skills.

Ability to work with diverse groups with differing priorities.

Proficient computer skills (Microsoft Office).

Ability to acquire in-depth knowledge of Keyano’s continuing education and credit programs.

An equivalent combination of education, experience, and knowledge acceptable by the College may also be considered.

Preferred Qualifications

Knowledge of Student Information Systems (preferably Power Campus) would be an asset

Department Records Management

Job Description

Keyano College is a comprehensive community institution in the Regional Municipality of Wood Buffalo. Stretching from north-central Alberta to the borders of Saskatchewan and the Northwest Territories, Wood Buffalo is one of the largest municipalities in Canada. Keyano College meets both the training and skills acquisition needs of industry, and the personal enrichment and cultural needs of the Wood Buffalo community. The College provides lifelong, relevant, and practical learning opportunities and is committed to increasing access to post-secondary programs.

The Office of the Registrar is currently seeking a Registration Assistant. This position s to the Assistant Registrar, Records and will job share with the Registration Assistant team. The key roles are student facing for the Office of the Registrar:

answering the main 4801 information and registration line; providing information to callers and redirecting calls college wide,

directing incoming students and staff, screening students to determine needs, switchboard & room booking coverage as needed;

providing College and program information to callers & taking registration & payment over the phone, in person and via email for Continuing Education courses, Power Engineering CML registration and Apprenticeship registration;

processing company registrations, discounts, billing and refunds; maintaining accurate Continuing Education files and apprentice files;

processing student requests for enrolment letters, official transcripts, and course outlines, processing incoming, outgoing and returned mail, as well as all academic student record filing;

processing manual credit registrations.

The Registration Assistant position is a very broad ranging registration position that directly impacts the Continuing Education, apprenticeship and credit revenue for the college. This position is also part of the coverage rotation schedule for the 2 main phone lines for the entire college (Office of the Registrar & Switchboard) that must be covered at all times.

This Registration Assistant position is imperative to continuing maintaining services to students, efficiencies within the office, and preserving staff satisfaction. This student facing position on the front counter can be a high pressure environment as students are being served both via phone and in person.

Advertised Salary CUPE AS5 – $53,469.73 per annum and includes a comprehensive health and benefit package. This position qualifies for the Northern Living Allowance of $1,040.00 per month. This allowance is reviewed annually and is subject to budget approval.

Posting Form

Posting Details

Number of Vacancies 1

Desired Start Date August 31, 2023

Position End Date (if temporary)

Open Date 08/08/2023

Close Date 08/18/2023

Open Until Filled No

Special Instructions to Applicant

Keyano College encourages everyone coming to our campuses to be fully vaccinated and to get their booster shots as soon as they are eligible. Vaccination against COVID-19 remains the best way to prevent severe illness and death, and third doses can boost immunity to improve protection and limit spread.