Orthodontic Office Receptionist
Job Description
Welcome new patients by greeting each person that walks in the door, answering the telephone or returning all forms of inquiries
Assist all patients in completing all necessary forms and documents
Maintain and manage patient records in compliance with privacy and security regulations
Schedule and confirm patient appointments
Enter all patient information into data systems
Answer and manage incoming calls and messages
Collect and receipt payments from patients
Maintain accurate ledger for each patient
Inform and educate patient of financial treatment plan options
Arrange supporting documents for insurance claims
Sort and distribute incoming and outgoing post
Monitor and maintain inventory of dental office supplies
Maintain cleanliness and neatness of reception area
Have competent planning, organizational, and team work skills
Perform specific duties requested by doctor or management
Must have superior customer service and communication skills
Must have knowledge of dental terminology, procedures and diagnosis
Must have knowledge of computer and relevant software applications
Must have knowledge of general administrative and clerical procedures
Must have knowledge of dental insurance
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
Schedule:
Education:
Experience:
Work Location: In person
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