Kelly Hiring for Claims Specialist Job at Indiana Full Time

Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking experienced Remote Claims Examiner for an industry-leading financial company in Fort Wayne, IN.

Pay Rate: $17.30 per hour

Length of Assignment: August 2022 – January 2023 (possibility to extend)

Hours: Monday-Friday; 8am-5pm

What’s a typical day as a Claims Examiner? You’ll be:

Performs task by applying core knowledge obtained from the role and acquires increasingly more knowledge to apply in the role.
Processes assigned claims for payment or denial in accordance with established procedures and guidelines, in a timely manner and meeting departmental quality/production standards.
Reviews and provides specific information to questions/concerns from internal/external stakeholders (e.g. internal partners, policyholders, brokers, etc.) by applying core knowledge obtained for the role.
Applies core knowledge obtained for the role to effectively communicates verbally and in written form with internal/external stakeholders to obtain needed information while maintaining a professional demeanor in all interactions.
Reviews submitted claim information for payment.
Ensures the accuracy and completeness of submitted claims.
Escalates claims issues or concerns to senior team members and/or management.

Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.).
Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
Meets or exceeds departmental quality and service standards.
Works overtime as needed.
Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.
Makes routine & non-routine decisions under close supervision, applying limited discretion within role except for matters of significance which affect
the business as a whole or a significant part of it, in accordance with established procedures/guidelines

Provides superior customer service to internal and/or external stakeholders, recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness to meet customer needs.
Recognizes general issues/concerns for assigned area(s), explains effect on the customer’s service experience, and suggests process improvements. If this sounds like a role for you, please read on!

Skills and Requirements:

• High school diploma or GED required.
• 1-3 years’ experience in processing high volume claims.
• Ability to work in a fast-paced environment
• Proficient with Microsoft Office tools, ICAS & AWD (preferred.
• Demonstrates strong interpersonal skills with a collaborative style.
• Demonstrates strong organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
• Detail oriented with good analytical and organizational skills.

Important Information: This position is recruited for by a remote Kelly office, not your local branch. If you have any questions about the position, you may contact the recruiter directly for this position at [email protected].

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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