KCA Deutag Hiring for HR Advisor at Aberdeen Full Time

The HR Advisor provides an effective, efficient, and professional HR advisory service to employees and managers across all business units by phone, email and in face-to-face meetings in relation to the employment lifecycle and people management policies and practices. To include provision of line management for HR Administrators and upskilling of HR Coordinators as required within the HR Service Centre.

Location: Aberdeen

Hours: 37.5hrs preferred (minimum 30hrs per will be considered), 50% hybrid working hours

Responsibilities

Ensure correct allocation of advisory activities via the work allocation system in line with SLA and ensuring that their own caseload is managed, and accurate information is captured for reporting

Primary point of contact for all HR queries, providing prompt and accurate support to managers and employees

Sound knowledge of various business units and relevant terms and conditions

Professional advice, guidance, coaching and support on people management issues, case management issues, HR policies, HR procedures and processes to managers and employees

Risk assesses situations to decide on the most appropriate resolution route and ensure managers are informed about the expected route a case may take

Handle and resolve customer queries, knowing when to engage expert teams or business partners for more complex issues

Continual improvement of the advisory service provided including highlighting any anomalies within the application or interpretation of policies to contribute to policy development

Employee and Relative Response support as part of the Global Crisis Management Plan (GCMP)

Uses influencing skills to ensure that the correct action is taken by line managers

Development and review of HR processes, procedures, and systems; providing first level support to end users in their area of the business (including communication/roll out of any changes) and providing support to Global Process Owners

Undertake HR system testing, including the development of test scripts as/if required

Access, share and manage personal information relating to employees and colleagues in line with company and legal requirements regarding data protection and confidentiality

Conduct data quality checks in accordance with new processes, ensuring templates and paperwork are aligned and checked thoroughly, data governance, controls and manage any non-adherence through refresh training or support

Lead and drive customer focus within the team to ensure customer expectations are met and ensuring customer feedback is actioned

Undertake project work to support the business or HR function where advisory input is required, this could include taking on the role of Project Manager or coordination of overall administration activities for the service centre where deemed appropriate

Provide support, advice, and guidance to Global Entities

Planning and organising own workload and team workload in line with SLA prioritisation categorisation

Planning workload of HR Administrators and ensuring utilisation is maximised

Planning and organising of upskilling plan for HR Coordinators

Multiple cases may be ongoing at the same time

Case management requires judgement as there are many occasions where the situation and possible outcomes are not determined, and pragmatic solutions needed

Need to liaise with other internal teams within HR and the Business to resolve queries

Ensure continuous communication with all relevant parties involved in case management

Encourage continuous communication within team and with all customers

Key Skills & Qualifications:
Line management or experience of leading teams on project deliverables etc.

HR qualification or relevant generalist HR work experience

Focused on personal development

Time management and organisational skills including the ability to prioritise tasks, work on multiple tasks and work to tight deadlines

Knowledge of HR processes, procedures and policies ensuring effective application and continuous improvement

PC skills (HR systems, Microsoft office)

Facilitation skills and training delivery

Knowledge of HR processes, procedures and policies ensuring effective application and continuous improvement

Working with personal information relating to employees and colleagues in line with company and legal requirements relating to data protection and confidentiality

Employment law knowledge

Ability to run and manipulate reports

Customer focus – for HR customers, business customers and external customers

Team player

Flexible and positive attitude to change

Attention to detail and quality

Communication skills – oral and written

Influencing skills and coaching skills to help managers reach the correct decisions and be able to implement properly

Project management skills

Self-motivated and ability to work on own initiative owning issues until resolution

Demonstrates behaviours in line with KCA Deutag behavioural framework and core values

What We Offer

Competitive Pay & Benefits package

Structured Training, Development & Career Progression

Global Opportunities

• Please note that if your legal right to work in the UK is subject to special conditions or if you are not currently entitled to work in the UK then you will need to specify these in your application cover letter, e-mail, or CV.

About KCA Deutag

With over 130 years of experience, KCA Deutag is a leading drilling, engineering and technology company working onshore and offshore with a focus on safety, quality, and operational performance.

We operate approximately 110 drilling rigs in 20 countries, either directly or through our affiliates, employing people in Africa, Europe, Russia, the Middle East, the Caspian Sea and Canada.

KCA Deutag consists of our business units: Land, Offshore and Kenera. Land and Offshore are our operational divisions delivering safe, effective, trouble-free operations across 20 countries. Kenera brings together our design and engineering specialists, RDS and land rig and oilfield equipment manufacturer, Bentec under one business unit. Kenera was established to expand our offering in both hydrocarbons and energy transition markets, with three dedicated segments covering innovative services, technology and engineering, and manufacturing.