KAR Global Hiring for Systems Engineer (Remote) Full Time

KAR is hiring a Systems Engineer on the KAR Global Network Team which is directly responsible for rapid design, testing, deployment, and support of Routing, Switching, and Voice technologies for KAR employees and customers. A Systems Engineer at KAR strives to promote simplicity and improve customer experience by developing solutions that drive business value through the various technologies supported by the network group.

About the Position

KAR Global Network Team strives to build and enhance our network, data, and voice platforms through emerging technologies and automation processes. KAR Global Network Team engages with business units to understand their demands and provide the appropriate solutions to help the business grow. We work to enhance our technologies through various methods and provide support when needed to ensure the business remains focus on delivering to their customers without technology getting in the way.

What we are looking for

We’re looking for passionate business technology professionals who want to drive our commitment to evolve and grow our technology. We like problem solvers and you’ll be surrounded by a great team of engineers aligned to both our internal agents and dealer customers. We need balanced engineers who can assess business need, develop requirements, and then execute on development, testing, and go-live tasks. We strive to continually improve our processes and technologies through knowledge and automation ensuring we deliver technology to our business units that helps them excel.

Key Focus Areas

• Consult with business stakeholders on technology best practices that align with growing successful strategies and helping KAR succeed
• Deliver business value by engineering new features in key product areas

o Network Routing, Switching and Security

o VoIP technologies to include all cloud voice offerings

o Endpoint security as it pertains to network edge technologies

o SDWan design, implementation, and troubleshooting.

o Scripting and Automation processes to help expedite daily operations or large-scale migrations

o Documentation of systems, topologies, and processes to help facilitate transparency between teams and vendors

o Delivering services via various cloud-based technologies

• Initiatives that include technology refreshes, new locations, acquisitions, or deploying net new technologies across the enterprise
• Integrating various technology platforms to promote collaboration between various business units
• Design highly reliable solutions built to scale

Responsibilities

• Work with product team to break down prioritized features into deliverables
• Continuously develop and improve features that produce value and reduce technical debt
• Automation for routine tasks through scripting or software development
• Develop technical and design documentation
• Promote knowledge sharing across your peers and product teams
• Provide escalation for issues and bugs that arise
• Partner with other KAR IT and Business teams
• Participate in regular on-call rotation

Minimum Qualifications

• Bachelor’s degree or equivalent work experience
• 4+ years of networking fundamentals and hardware standards for implementation and troubleshooting purposes required
• 4+ years in routing and switching to include provisioning and implementing hardware at various remote locations required
• 4+ years of practicing various routing/switching standards (e. g. BGP, OSPF, Spanning Tree, etc) required
• Knowledge of VoIP and SIP fundamentals for troubleshooting and assisting in daily operations of real time voice communications desired
• Multiple vendors and technology knowledge is a plus (e. g. Cisco, Aruba, FirePower, SDWan, Meraki, home based solutions) desired
• Familiarity with one or more common languages is a plus (e. g. python, PowerShell, JavaScript) desired
• Familiarity with cloud-based conferencing solutions like Zoom or WebEx desired

Other Qualifications

• Experience with Agile and continuous delivery framework preferred
• Strong written and verbal communication skills with the ability to effectively interact with all stakeholders, as well as relay complex technical concepts to a non-technical audience, including senior leadership
• Ability to adapt to the changing needs of the business while meeting deadlines

Managing vendor communications ranging from network communication issues to hardware selection for review and procurement

We thank all applicants for their interest. Only candidates selected for an interview will be considered.

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