Kampgrounds Enterprises, Inc Hiring for Outside Guest Services at Arizona Full Time

The Williams/Circle Pines KOA is an outdoor campground destination looking for enthusiastic people to join our outdoor guest service team. Located in beautiful Northern Arizona about an hour from the Grand Canyon, we are a year round park offering camping in RVs, Cabins, Deluxe Cabins, tents & Teepees. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment and helping families create memories to last a lifetime we want to talk to you!

RESPONSIBILITIES

• Ensures customers receive a high level of service consistent with our customer service philosophy
• Help to ensure the safety of guest and campground property with attentive observation and action
• Coordinate with Office staff for late guest arrivals
• Coordinate with office staff for problem resolution when available
• Learn and operate Campground Management system
• Communicate with all staff and management using Basecamp System
• Enforce campground policies and implement solutions consistent with goals of park
• Proactive guest management to ensure positive environment for all guests
• Welcome after hours guests and complete check in process
• Light custodial work to maintain high standard of cleanliness in all facilities
• Filling LP gas tanks during office hours
• Light pool maintenance
• Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.

Requirements

• Good customer service and communications skills
• Able to work with others and work independently
• Licensed Driver-able to operate light vehicles safely on and off property
• Professional Appearance and attitude towards guests and fellow team members
• Communicate professionally and patiently
• Be on your feet during shift and able to lift at least 50 lbs.
• Ability to thrive in a fast-paced environment
• General knowledge of maintenance and use of common repair tools
• Actively communicate both verbally and written
• Must be able to work at high altitude – 7000ft.

The working hours for this position can be Monday through Sunday 7am-10pm with high activity on weekends and holidays with a starting pay of rate of $15 and up depending on your experience. Successful applicants can expect between 15-40 hours per week depending on the occupancy of the park.

This position is seasonal from June 1st through October 31st. Ideally, candidates are available for the entire season, but if not applicants available for at least 3 months will be considered. Accommodation options are available at a nominal fee for employees who meet minimum weekly work hours. More information on accommodation to be discussed during the interview process for interested applicants.