Kaizen Asset Management Hiring for Portfolio Manager Job at Seaside, OR Full Time

Job Summary

The Portfolio Manager is responsible for ensuring their portfolio of homes is managed and maintained to industry leading standards. You will oversee a housekeeping and maintenance team that will provide best in class care. This includes ensuring that checkout cleans are completed and inspected and that all the furniture, appliances, electronics, kitchen equipment and personal property are kept in like new condition. You will be expected to care for the homes as if they were your own and ensure that your team operates effectively and efficiently. This is a customer service position, and the Portfolio Manager is expected to always provide excellent service and attention to the homeowners to ensure their needs and requests are addressed promptly.

Duties and Responsibilities

• Daily owner communication (calls, texts, emails)

• Housekeeping quality control
• Performance management – including training, evaluating and terminating staff
• Monitoring, responding to and correcting reviews
• Reviewing owner statements
• Creating, auditing and processing work orders

• Sourcing and scheduling vendors

• VRBO/Airbnb monthly audits

• Managing departmental budget and team expenses
• Audit staff timecards and expense reports for accuracy
• Prepare daily, weekly and monthly portfolio performance reports
• Ensure filing is organized and electronically preserved
• Work with the Business Development Team to recruit and on-board new homes
• Other duties as assigned

Key Competencies

• Organized and detail oriented – takes the time to ensure the job is completed and correct
• Auditing – willing to audit and be audited
• Communication – able to effectively communicate with homeowners and staff
• Adaptable and flexible – enjoys doing work that may require frequent shifts in direction
• Solution oriented – collect and analyze information, problem-solve and improve efficiency
• Reliability – is dependable, consistent and does not have attendance issues
• Achievement oriented – enjoys seeing tasks through to completion and hitting goals
• Self-starter – can work autonomously and will seek out new tasks rather than waiting for an assignment
• Growth oriented – a strong desire to grow professionally and learn new tasks and skills

Working Conditions

This position operates in a professional work environment with half of the time in the office and half in the field. This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Occasional travel to other regional offices may be required. All Meredith Lodging employees are required to pass a background check before being hired.

Physical Requirements

This job is primarily performed at a stationary desk in an office and can be done sitting or standing and walking homes for inspection. Lifting/moving requirements are generally 10 pounds or less. There may be occasional need to crouch, stoop and bend. Normal workdays are between eight and nine hours, but overtime may be needed based on workflow.

Job Type: Full-time

Pay: $55,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift

Ability to commute/relocate:

• Seaside, OR 97138: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospitality: 3 years (Preferred)

Work Location: One location