Kainos Hiring for Learning & Development Administrator at Belfast Full Time

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:
As a Learning and Development Administrator in Kainos, you will be responsible for providing high quality administrative services and processes that support the core business at Kainos.

You will be accountable for delivering high quality work in line with company policies and process guidelines. You will be working as part of a team to effectively deliver Learning and Development support to the core business.

This role would be to support our Workday Academy team in the following areas:

Administration and logistics activities related to the setup and delivery of our Workday Academy training programmes and tools.

Delivery of an efficient support function within the Workday Academy, by maintaining accurate training records, data files, and documentation.

Process, track and respond to JIRA support tickets.

Providing customer service in a fast-paced Learning & Development environment.

This role would be particularly suited to someone who is an experienced L&D Administrator, who has an interest in developing their career in this area.

MINIMUM (ESSENTIAL) REQUIREMENTS

Ability to carry out responsibilities in accordance with company policies, procedures and processes

Personal time management and planning skills

Ability to deliver tasks within a given timeframe

Demonstrate a willingness to learn

Good verbal and written communication skills with both staff and external stakeholders

We all work in teams here in Kainos – a proven ability of strong team skills, including taking direction from others, is crucial

Be amicable and approachable with a mature, collaborative style

Highly flexible, including willingness to work flexible hours at peak times

Experience with Office 365 Suite (Word, Excel, Outlook) or equivalent

DESIRABLE

Ability to work efficiently in a fast-paced environment and make sensible decisions

Previous experience in a similar role or customer service environment

Familiarity with JIRA or similar ticketing tool, SharePoint, Workday

Advanced Excel skills for data management and reporting

SharePoint administration experience

WHO YOU ARE:
Our vision is to enable outstanding people to create digital solutions that have a positive impact on people’s lives. Our values aren’t abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture.

We’re an inclusive bunch at Kainos and we believe in equal opportunity. We welcome applications from all walks of life, including those with criminal records. Everyone who is offered a position here undergoes a basic background check , however no one is treated differently due to their background where it isn’t relevant to the role. It’s important to note – failure to reveal information which is relevant to the position sought, could result in us having to withdraw the conditional offer of employment.

In short: Having a criminal record will not exclude you from a career with Kainos. This depends entirely on the nature and requirements of the position, together with the circumstances and background of offences. Kainos has a policy on the recruitment of ex-offenders (available on request).