K & C Donuts & Bakery Hiring for Customer Service Representative at Jackson, MS Full Time

Join our team as a Remote Customer Service Representative and make a difference from the comfort of your own home!

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients and customers.

Key Responsibilities:

Answering incoming customer inquiries via phone, email or chat
Providing accurate and timely information to customers
Resolving customer complaints and issues in a professional manner
Identifying customer needs and providing appropriate solutions
Maintaining up-to-date knowledge of company products, services and policies
Collaborating with team members to ensure customer satisfaction
Updating customer information in our database

Qualifications:

Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work independently and in a team environment
Attention to detail and accuracy
Strong organizational and time management skills
Customer service experience is an asset, but not required

If you are passionate about providing exceptional customer service and have a desire to work in a fast-paced and exciting environment, then we want to hear from you! To apply, please submit your resume and cover letter. We thank all applicants for their interest.

Job Types: Full-time, Part-time

Pay: $19.00 – $22.00 per hour

Benefits:

• Work from home

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person