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Customer Services & Support

Just Like Family Home Care Hiring for Scheduling Administrator (FT) at Chilliwack, BC Full Time

Scheduling Administrator Position

Want to make a real difference in your community?

Working with Just Like Family Home Care is different from other home care companies and organizations. We offer opportunities for rewarding work with opportunities for growth.
Our team of hard-working, caring and compassionate caregivers is growing and we are looking for someone who is excited to grow with us!
Scheduling Administrator Position
This is a Full-time, permanent position in our Chilliwack B.C. Office
Hours Monday – Fridays 11am-7pm
We are looking for someone with administrative experience to join our growing administrative team. The role is dynamic, with many different tasks to accomplish. This position requires a diverse skill set and a candidate who is willing to learn and confident in their abilities.
We are seeking a candidate who can adapt easily to new software, multi-task and manage multiple accounts simultaneously. The Just Like Family Home Care office is a rapidly changing environment and we are excited to find someone for this role who is inspired by growth and is excited to contribute to our positive and upbeat company culture.
Just Like Family Home Care provides essential home care services to those in need, and it is our goal to ensure that our clients are paired with the best possible caregiver for their unique needs. This position requires someone with mindfulness, attention to detail and a desire to maintain an efficient and manageable schedule for our clients and staff. Clear and professional communication and a pleasant phone demeanor are essential for this role as the majority of the tasks are phone, email and voicemail correspondence.

Expectations:
  • A typical day in this position is busy.
  • This is an on-site position only, located in the Chilliwack office.
  • We require reliable transportation and consistent, punctual attendance.
  • Just Like Family Home Care is a community leader in-home care services. We are devoted to quality care and a compassionate approach. We offer you the ability to work for a company that demonstrates community care and places kindness and compassion at the heart of everything that we do.

Qualifications:
To qualify for this role you must have the following:
  • Canadian Work Permit/Permanent Resident/Canadian Citizen. (Required)
  • Ability to commute and reliable transportation is a necessity as this is an on-site position.
  • Experience in administration, communications or customer service.
  • Experience using basic software for scheduling and communications.
  • Must like dogs! This is a home office and there are multiple dogs in the home.
  • Experience in customer service, caregiving, administration, scheduling or data entry are preferred, although not all are required.

Job Duties:
The majority of the role includes:
  • Answering phone calls from clients and staff.
  • Scheduling staff and accommodating schedule changes.
  • Calling clients to inform them of scheduling changes.
  • Adding new client shifts to schedule.
  • Pairing new clients with the appropriate caregivers for their needs.

Relevant Skills:
  • A clear and professional phone demeanor.
  • Motivation and a driven work ethic to complete tasks in a timely manner.
  • The ability to work well independently and as part of a team.
  • Tech-savvy adaptability for our diverse software and scheduling programs.
  • The ability to prioritize tasks from most to least urgent.
  • The capacity to work well under pressure and complete tasks in a timely manner.
  • Multitasking and the ability to manage accounts throughout multiple locations.
  • Innovative problem-solving skills.
Preference will be given to applicants with experience in administration, scheduling, communications, caregiving or customer service.

Perks:
  • Extended healthcare benefits after 3-month probation.
  • Vision & Dental care included in benefits.
  • Home office environment.
  • Casual dress.
  • Bonuses based on company growth and performance.
  • Vacation time.

Schedule:
  • 8 hour shifts.
  • Weekday shifts during office hours 11am-7pm with some flexibility to come in earlier occasionally if other staff are sick.
If you are interested in this position and think you would be a great fit, please submit your resume to lhuppee@justlikefamily.ca or apply online at https://12003.axiscare.com
We look forward to connecting with applicants!

Job Overview

  • ID: 290104
  • Date Posted:
  • Location: ,
  • Job Title: Just Like Family Home Care Hiring for Scheduling Administrator (FT) at Chilliwack, BC