Job Types: Full-time, Permanent
Salary: £27,500.00 per year
Key purpose of job
Working alongside the Sales, Training, Customer Success and Customer Support Teams, you will contribute to providing a seamless onboarding experience in the implementation of Juniper Education software products.
The purpose of the role is to support the project management element of the onboarding journey and post-onboarding support.
Your focus will be ensuring that each customer has an outstanding experience throughout the implementation phase of the customer journey.
Key attributes and competences
· Educated to at least Higher Education standards desired
· Ability to demonstrate excellent verbal and written communication skills.
· Minimum of 3 years relevant work experience in one or more of the following: Human Resources, Payroll or Software Implementation.
· Ability to quickly become highly knowledgeable on Juniper’s solutions, capabilities, implementation best practices and deployment approach.
· Demonstrate ability to effectively communicate, present and influence at all levels with customers.
· Able to navigate and advise on complex customer requests or projects involving multiple parties and systems.
· Ability to prioritise, multi-task, and perform effectively under pressure.
· Aptitude both for analysing business concepts and translating them into educational related terms, and for mapping customer requirements to application features.
Job Types: Full-time, Permanent
Salary: £27,000.00 per year
Benefits:
Schedule:
Experience:
Work remotely:
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