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Customer Services & Support
joincom Hiring for Offshore-Xperience: Customer Service Representative (Remote) at United States Full Time
Offshore-Xperience is looking for a Customer Service Representative (Remote)
Tasks
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner
- Handle customer complaints and provide appropriate solutions
- Maintain a high level of product knowledge to effectively assist customers with their queries
- Process customer orders, returns, and exchanges accurately and efficiently
- Collaborate with other team members to ensure a seamless customer experience
Requirements
- Excellent communication skills, both written and verbal
- Experience in customer service or related field
- Ability to work independently and solve problems efficiently
- Strong attention to detail and organizational skills
- Comfortable working remotely and managing time effectively